Ralph Stalesky
Ralph Stalesky at Martin Chevrolet

Ralph Stalesky

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7
604 Reviews
4.7

604 Reviews

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604 Reviews of Ralph Stalesky

June 11, 2026

Dealership Rating
Employee Rating

Ralph was very friendly and super accommodating/ helpful with finding the parts needed my two cars needed. More

by rbshir
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

June 11, 2026

Dealership Rating
Employee Rating

Ralph was very friendly and super accommodating/ helpful with finding the parts needed my two cars needed. More

by rbshir
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

June 01, 2026

Dealership Rating
Employee Rating

A 2 hour oil change and tire rotation is a little long . Got double charged for tire rotation . Caught the charge after paid . They took care of it . More

by Jimkalal
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

May 22, 2026

Dealership Rating
Employee Rating

Ralph Stalesky is great. Always greets me with a smile and does a great job communicating with me! More

by gs
Service Communication
Recommend Dealer
Yes
Jun 03, 2026

Martin Chevrolet responded

Thank you for the great review about Ralph! We will be sure to pass along your compliments to him! See you again next time! - Martin Chevrolet

May 21, 2026

Dealership Rating
Employee Rating

Service Team was Great. Stayed in communication with us and are very helpful. Love Martin Chevrolet More

by lillyunique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso, Jacob Murzyn

Jun 03, 2026

Martin Chevrolet responded

Thank you! We really appreciate your kind words and feedback! See you again next time! - Martin Chevrolet

May 19, 2026

Dealership Rating
Employee Rating

Fantastic! Customer friendly great guy! Ralph delivered a fantastic customer experience. He was helpful and explained the needed fix clearly and looked for ways More

by novto
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Jun 03, 2026

Martin Chevrolet responded

Thank you for your kind words about Ralph. We really appreciate your feedback and we know Ralph will too! We look forward to helping you again in the future so do not hesitate to reach out! - Martin Chevrolet

May 19, 2026

Dealership Rating
Employee Rating

The part that I needed for the warranty repair was ordered based upon technician inspection back in March. I was never called that this part was in. It was never followed up upon. I had to call and fi More

by jjstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2026

Martin Chevrolet responded

Thank you for taking the time to share your experience. We sincerely apologize for the lack of communication regarding your warranty repair and for the frustration this caused. Having to follow up on the status of an ordered part is not the level of service we aim to provide, and we understand why this would be disappointing, especially since you have experienced a similar issue before. We also understand your concerns regarding the warranty claim process and the confusion surrounding the documentation needed for the repair. While we're glad the repair was ultimately completed, we recognize that the overall experience fell short of your expectations. Your feedback is valuable and helps us identify areas where we need to improve our communication and follow-up processes. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our team. - Martin Chevrolet

May 15, 2026

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Employee Rating

Great dealership. Purchased last two vehicles here and had last 3 vehicles serviced here. Very Happy with dealership and product and service More

by citmywa
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Jun 03, 2026

Martin Chevrolet responded

Thank you for the wonderful review and your loyalty! We really appreciate the repeat business and hope to continue to be your go-to for all of your automotive needs! See you again next time! - Martin Chevrolet

May 13, 2026

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Employee Rating

Friendly and helpful, walked us through what to expect and escorted us to the cashier to secure our rental car. More

by Slbrems
Workmanship
Recommend Dealer
Yes
Jun 03, 2026

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

May 11, 2026

Dealership Rating
Employee Rating

when you want it DONE RIGHT. .. You go to the PROS!! Ralph always tells you upfront what you REALLY need More

by salemisr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill

May 12, 2026

Martin Chevrolet responded

Thank you for the fantastic review! We appreciate your trust in Martin Chevrolet and look forward to helping you again next time! - Martin Chevrolet

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