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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
791 Reviews

791 Reviews of Martin Chevrolet - Service Center

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April 26, 2024

All of the staff have been very helpful when I had questions regarding my new car. More

by morrcash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

I am completely satisfied with entire dealership from the sales staff to the Service department More

by Stretch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

We always have great service. Our salesman Ed always does a great job and is very helpful. More

by Bcbirr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Martin Chevrolet responded

Thank you so much for visiting us at Martin Chevrolet! We're thrilled to hear that you had a wonderful experience. Your feedback means a lot to us! We can't wait to assist you again in the future. - Martin Chevrolet

April 15, 2024

Dan Hoyland was so helpful with getting my Traverse into the service department. Blake Hill in the service department kept me informed in detail of what they were doing to find a solution. I appreciate the More

by jmcotte13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Martin Chevrolet responded

Your satisfaction is our top priority! Thanks for trusting us with your vehicle and again for taking the time to leave us this information about your recent visit. - Martin Chevrolet

April 10, 2024

Spoke with Service Manager, Mr Hill, he is very professional and pleasant to deal with. More

by tjpoloway
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Martin Chevrolet responded

We're thrilled to hear that you had a great experience at Martin Chevrolet! It’s our goal to provide top-notch service, and we're glad that we met your expectations. If there's anything more we can do for you or any questions you might have, please don't hesitate to get in touch! - Martin Chevrolet

April 10, 2024

The service department at Martin Chevrolet is absolutely the best! Great service advisors, friendly, & knowledgeable More

by glovern23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Salazar Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Martin Chevrolet responded

We're dedicated to providing you with a comfortable and welcoming environment, backed by our friendly and professional team. Please visit us again for any of your future needs—we're always here to help! - Martin Chevrolet

April 10, 2024

It's a amazing place, the people that work there are great , when they said 40 to 45 minute for a oil change, everytime I take my vehicle to get a oil change, its always ready in 40 minutes More

by malave.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Martin Chevrolet responded

Mike, Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We're glad everything was completed quickly and to your satisfaction! See you again next time! - Martin Chevrolet

April 06, 2024

I brought the Tahoe in for service because it was leaving stains on driveway. The initial diagnosis was a faulty water pump and then, on further inspection, it was learned the front shock absorbers were lea More

by DAN.DEITEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody (Porter) and Keith (Porter)
Apr 22, 2024 -

Martin Chevrolet responded

Dan, Thank you for trusting us with your families vehicle! We appreciate you taking the time to let us know how our team did and we hope to see you again next time (but hopefully just for an oil change and car wash!) - Martin Chevrolet

April 05, 2024

I'm so pleasantly surprised by the service we receive here. They even laughed at my jokes. More

by jg.thom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Martin Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you and your jokes again next time! -Martin Chevrolet

April 04, 2024

My husband went. But he said they showed him the damage rodents had done to the engine compartment instead of just telling him there was damage More

by Susanl
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
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