Martin Dodge Jeep Chrysler

Back on the rack While on vaca in July, the trans went out on my 2014 Jeep Cherokee with only 52,000 miles. Was forced to take my Jeep to a dealership in SC (a very w While on vaca in July, the trans went out on my 2014 Jeep Cherokee with only 52,000 miles. Was forced to take my Jeep to a dealership in SC (a very well known name) which was an absolute nightmare. After returning to Bowling Green a couple of weeks later, I started having issues again. This time I took it to Martin Jeep where I purchased the vehicle. It seems that the SC dealer most likely caused these additional problems. Martin replaced Link-stabilizer bar and gear-rack and pinion. Needless to say, I was not a happy person. Unfortunately, I may have taken some of my frustration out on Martin's service department. I have to give a shout out to Will, the Assistant Service Manager. Will was great to work with. Although Will was buried in repairs, etc, he took the time to listen and take care of my problems. More

On The Road Again We had just overnighted at the Bowling Green Best Western and were on our way to Ohio from Florida when our 2007 Chrysler lost power and several warni We had just overnighted at the Bowling Green Best Western and were on our way to Ohio from Florida when our 2007 Chrysler lost power and several warning lights came on as we passed the Corvette Museum. A quick check of our I phone showed us Martin Dodge Jeep Chrysler was our nearest option for repairs. We drove in with fingers crossed and were welcomed heartily, ushered to the waiting room and made comfortable as the Martin team tore into our problem. It took a while but we were repaired and back on the road within 4 hours as good as new. We have now completed 3200 additional miles of travel without a hitch. More

Recall work and service. I have a 2017 Ram and a 2015 Durango. Both had recalls that involved reprogramming. I scheduled one at 9am and the other at 10am. Both were done quick I have a 2017 Ram and a 2015 Durango. Both had recalls that involved reprogramming. I scheduled one at 9am and the other at 10am. Both were done quickly and the Durango got both oil change service and tire rotation with the recall work all done at the same time. I have a 2016 Chrysler 300 I will be getting serviced at the end of the month and I expect it will go off without a hitch. They are accommodating me while I go out of town. Curtis sold two of my vehicles to me and he’s great! Dealerships can be tough to deal with but so far I’ve been very happy with everything here. More

Buying a new Jeep renegade I am above impressed with customer service from this dealership. Selena was my salesperson. She was very upfront and honest about our situation. Sh I am above impressed with customer service from this dealership. Selena was my salesperson. She was very upfront and honest about our situation. She was very dependable in staying in contact with us during the transaction. I feel the whole staff worked very hard to get us into the new vehicle. I have purchased several new and used vehicles and this was the best experience by far. They made the experience a great one instead of stressful one. My next vehicle will be purchased from this company. Thank you so much Selena for all you did including working with the others involved! So long story if you on the fence about purchasing a new or used vehicle I highly recommend you go see Selena at Martin Dodge Jeep! Thank you to whole staff!! Melanie More

Good buying experience Purchased a new truck. Good experience with all involved. New GM is a straight shooter. Would recommend to others. did not take as long to complet Purchased a new truck. Good experience with all involved. New GM is a straight shooter. Would recommend to others. did not take as long to complete the deal as expected. More

Recall Made my day. In at 8:30am was out at 10:00am. I was in for a recall and the service was awesome. Thank y’all very much. Made my day. In at 8:30am was out at 10:00am. I was in for a recall and the service was awesome. Thank y’all very much. More

First Oil change Had appointment for oil change, went in service department. Service manager was busy trying to help another customer so waited my turn. He said his lu Had appointment for oil change, went in service department. Service manager was busy trying to help another customer so waited my turn. He said his lube guy had quit so short handed, I explained that I needed to be in another town in 3 hours and he made sure he got it done in less than an hour and got me out of there..So far I haven't had any issues that would cause me to say anything against them. I've been reading other reviews and will continue to check them out.. I will check for leaks & fluid levels. And other reviews mentioned Curtis they I agree with, he is a fantastic person.. More

A mistake made by the sevice technicians! The last time my car was serviced the oil filter was not tightened correcrtly and came loose, causing an oil leak. Once I noticed this and took it in The last time my car was serviced the oil filter was not tightened correcrtly and came loose, causing an oil leak. Once I noticed this and took it in I asked if my service charge would be less or get a discount since I had to bring it in early to be serviced. And no discount was to be allowed and the only thing I was offered was to join their rewards program. :-( More

Service Was in and out pretty quick. Everyone was nice and friendly. Would recommend them to anyone needing a service. Answered all my questions and concerns Was in and out pretty quick. Everyone was nice and friendly. Would recommend them to anyone needing a service. Answered all my questions and concerns More

Service dept SUCKS!!!! Tried to make an appointment to get a warranty part installed and can not get any help. Called twice and both times they cut me off. If I was paying f Tried to make an appointment to get a warranty part installed and can not get any help. Called twice and both times they cut me off. If I was paying for this out of my pocket, probably would have already had this part put on. Which by the way, the part is only held on with 2 screws, and can be installed in less than a min. STAY AWAY!!!!!! More