Martin Dodge Jeep Chrysler

Excellent Salesperson We bought/leased a 2018 Jeep Wrangler Unlimited (All New) last week. We dealt with Selena Herrman who was absolutely wonderful and pleasant to deal wi We bought/leased a 2018 Jeep Wrangler Unlimited (All New) last week. We dealt with Selena Herrman who was absolutely wonderful and pleasant to deal with. Majority of the dealing was done over the phone to come to a final pricing since I had already test driven a vehicle at another dealer. When we went to the dealer, she had the vehicle ready for pick up while waiting to greet us! She was very professional, nice, and caring to ensure that our experience was pleasant. Nowadays, its very difficult to find a sales person like her. We drove 1.5 hours to the dealer to do business simply because of the way she dealt with us even though we had found a cheaper pricing elsewhere by several hundred dollars. I had even told the manager (same day) that we came to the dealership because of her. An employee like herself certainly makes a great addition to the team, is a tremendous asset, and brings a good value to the organization. My wife and I really enjoyed our car buying experience with her and the dealership given how picky we are! More

Terrible service department Took a Jeep in for the backup camera to be fixed. Here we are $450.00 later and it is still not fixed. They need to hire someone that knows what they Took a Jeep in for the backup camera to be fixed. Here we are $450.00 later and it is still not fixed. They need to hire someone that knows what they are doing. More

Great Experience, very easy! I bought a 2018 Jeep Compass with the help of Curtis Hockersmith and Maria Burchett. Curtis was so friendly, fun and his energy made us feel so excite I bought a 2018 Jeep Compass with the help of Curtis Hockersmith and Maria Burchett. Curtis was so friendly, fun and his energy made us feel so excited! Maria was also fun and helped us get the best deal we could! A lot of people are afraid to trust a saleman/woman, let me promise you, these 2 were the MOST trustworthy I've ever met! The managers and the finance department were awesome and helped us find the best packages to protect our new vehicle! I highly recommend this place to buy a new vehicle and go see Curtis and Maria!!! More

2018 jeep wrangler unlimited sport Excellent sales and friendly,we been wanting a wrangler for a while now,we got it,and we love it,thanks mark,you answered all our questions and will d Excellent sales and friendly,we been wanting a wrangler for a while now,we got it,and we love it,thanks mark,you answered all our questions and will definitely do business again More

Ram 1500 oil change and tire rotation service When I made the appointment, I was sent to the Kia shop since the Dodge shop lube guy had just resigned. So I show up for the appointment and the Kia When I made the appointment, I was sent to the Kia shop since the Dodge shop lube guy had just resigned. So I show up for the appointment and the Kia guy had no idea about me and sent me to the Dodge service center. The Dodge service center still does not have a lube guy and the service person says she will work it in with the Kia service center. I bought the truck from this dealer but they did not have me in their system, which seems to be poor on them. I appreciate their shuttle driver, I gave her a time to pick me up that afternoon and she was right on time. Another pet peeve, any tire store you buy a set of tires, you get free rotation. Dealers who sell a new vehicle should give free tire rotations for those new vehicles. More

Service department Very disappointed with the service I went in for a oil change and have them check a vibration when i press on the break. When I went to pick my truck Very disappointed with the service I went in for a oil change and have them check a vibration when i press on the break. When I went to pick my truck up they said that the vibration might have been from the tires because they got rotated wrong the last time and it should get better . So I have been driving since then and it's still has a vibration when stopping. More

The Jeep Life I'm loving my 2018 Jeep Compass Limited. Shouts out to my cousin Carlos Conn. He definitely helped me pick out a nice ride. So if your looking for a I'm loving my 2018 Jeep Compass Limited. Shouts out to my cousin Carlos Conn. He definitely helped me pick out a nice ride. So if your looking for a great vehicle. Ride down to Martin Dodge bowling green,ky.. They will put you in something nice! More

Love my new Ram 1500 Mark was professional and friendly. He worked up until the very last minute to get us the best deal he could and work our payment out to where we were Mark was professional and friendly. He worked up until the very last minute to get us the best deal he could and work our payment out to where we were most comfortable. Very pleased with our experience at Martin. More

Service Appointment I brought my car in for an oil change, had to make an appointment and then they tell me that it will be awhile because they’re behind—Okay, so be it. I brought my car in for an oil change, had to make an appointment and then they tell me that it will be awhile because they’re behind—Okay, so be it. Then, I hear my car started and I quickly learn whoever is driving it, cannot drive stick shift well (AT ALL). I said something to the people over in service about whoever is driving my car, I got a rude response. Last time I will be bringing my car over here due to lack of customer service and because whoever was driving my vehicle probably burnt up my fairly new (expensive) clutch a bit. Also, had to come to the Dodge dealer because the Mitsu dealer shut down and moved their service into the Crysler-Jeep-Dodge dealer. More

Purchase of a Dodge Grand Caravan My wife and I called into Martins to see if they had eny used Dodge Grand Caravans for sale. We met the sales Manager Mark Harrah and he said that the My wife and I called into Martins to see if they had eny used Dodge Grand Caravans for sale. We met the sales Manager Mark Harrah and he said that they had just traded for one but was not cheched or cleaned yet but we could try it if we wanted. The van drove great and he made a good deal for us so we prchased the van. Mark said it would be a few days before we could pick it up so they could go through and check it out and clean it. The day we picked it up we see it out front all cleaned and looking nice. Mark was waiting to turn over the van to us and also had filled the van with gas. Thanks for a great perchaseing exsperiance and will be dealing with Martins again. Thanks Tom More