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Martin Dodge Jeep Chrysler

Bowling Green, KY

4.6
335 Reviews

2209 Scottsville Road

Bowling Green, KY

42101

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Showing 335 reviews

December 13, 2023

Does not communicate very well about prices and time frames. When asked what a specific service was, they act like the customer is a pain for trying to understand what they’re being charged for. I will More

by tiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah
Dec 21, 2023 -

Martin Dodge Jeep Chrysler responded

Hi Tiff, I am sorry to hear that our communication was unsatisfactory during you visit with us. I know car repairs can be expensive and we do want to make sure our guests are well informed to make repair decisions. You should of received an email with a breakdown of needed repairs and I apologize if you did not. Give me a call if I can help in any way 2709366553

December 11, 2023

Horrible service! Was told my jeep needed one service initially after sitting there a week was told two other different things. I will not be back to this dealership e More

by brwells11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dakota,Brian,and some lady.
Dec 13, 2023 -

Martin Dodge Jeep Chrysler responded

Hi, I am sorry to hear that you had a poor experience. Would be interested in hearing more about this, I do not recognize the employees you listed as helping you. please give me a call at 2709366553

November 30, 2023

Quick and easy service. The entire staff was helpful in getting my Cherokee in and out. My online reservation didn’t book, but they worked with me. Great experience and I hi More

by clark.c17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Jones
Dec 13, 2023 -

Martin Dodge Jeep Chrysler responded

Thank you for the great feedback! We appreciate your business.

November 28, 2023

My salesperson was very helpful with my purchase. The dealership worked with me to make sure I got what I wanted. More

by richard.constant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dramaine Overton
Dec 02, 2023 -

Martin Dodge Jeep Chrysler responded

Hi Richard, thank you for letting us earn your business and thank you for the great review!

November 24, 2023

Found the truck that I wanted on their web site. Kevin was a great salesman and helped me with the whole process. The manager gave me a fair trade-in value and was very honest from the start. Financ More

by daabears71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 02, 2023 -

Martin Dodge Jeep Chrysler responded

Thank you for choosing us!

November 24, 2023

I found them unprepared to do the work on my vehicle even though I made the appointment a week in advance. (Part not onsite and had to order when I arrived.) When they finally got done they did not bother to More

by ky
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't Know
Dec 02, 2023 -

Martin Dodge Jeep Chrysler responded

Hi, We apologize for any inconvenience you experienced. We can do better than that, thank you for the feedback. If you would like to discuss your experience, please give me a call 2709366553

November 16, 2023

Honestly, I had a great experience at Martin Dodge Jeep Chrysler Ram. Everything was smooth and information was upfront. The finance man was quick and thorough. The service guy behind the counter was infor More

by Dwalker0305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zorida Blewett
Dec 02, 2023 -

Martin Dodge Jeep Chrysler responded

Thank you for the great review! We appreciate your business and look forward to serving you again.

October 30, 2023

Routine 20,000-mile service was performed professionally, quickly and efficiently. Everyone was pleasant. Service was completely explained and performed to my satisfaction. I will continue to bring my vehi More

by 0303Coco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Jones
Nov 15, 2023 -

Martin Dodge Jeep Chrysler responded

Thank you for servicing with us and thank you for the great review!

October 27, 2023

Everyone there helped me out to make the deal I wanted. Very courteous and attentive, all were awesome to my service dog. These guys made everything easy and a pleasant experience, they all receive 5 stars More

by Barbara D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Britt
Nov 15, 2023 -

Martin Dodge Jeep Chrysler responded

hi Barbara, thank you for choosing us!

October 25, 2023

Very professional, friendly, helpful and quick service. Dealership looks old but was clean and for my first time everyone from scheduler on the phone to all I met were very helpful More

by twocharlies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Jones, Melissa Ousley, William Jewel
Nov 15, 2023 -

Martin Dodge Jeep Chrysler responded

Thank you for your business! We look forward to serving you in the future.

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