Martin Honda

This is the fourth Honda purchased at Martin from Shari. It's always a great experience. Shari and the rest of the Martin staff are always helpful, friendly, and ready to answer any and all questions. We've It's always a great experience. Shari and the rest of the Martin staff are always helpful, friendly, and ready to answer any and all questions. We've been Shari's customers for 9 years because she's that good! More

Very good dealer. Everyone is nice and professional. They are knowledgeable about cars and they tried their best to fit my own needs. David helped a lot to make a deal with me. I could not buy the car here are knowledgeable about cars and they tried their best to fit my own needs. David helped a lot to make a deal with me. I could not buy the car here without his great job. More

Had looked for used hondas for 3 weeks and relaized we could buy a new one for not much more- My husband talked to Dave and you had a white with tan in stock for our price point- Dave made it very easy fo could buy a new one for not much more- My husband talked to Dave and you had a white with tan in stock for our price point- Dave made it very easy for me to come in and look at the car and start the paperwork. that was thursday and on Saturday we drove home in our new honda! I would recommend Martin and Dave to friends and family for sure! Thank you, Alison and Michaek DeFino More

My rating for this dealership is DO NOT DO BUSINESS WITH MARTIN HONDA IN NEWARK, DE!!! After working a week with them to find the perfect vehicle for my family of 3 and baby on the way, we have been complet MARTIN HONDA IN NEWARK, DE!!! After working a week with them to find the perfect vehicle for my family of 3 and baby on the way, we have been completely screwed over and lied to by the manager Al. We were in There on Saturday 3/22/14 to return the Honda CR-v that we had tested over night. While looking through the vehicle and spend more time in it, we realized there was an animal smell which then lead to us finding all the hair/fur through out .Upon returning the car we had said if they will clean the car and get the smell out then we will be purchasing the SUV. Al assured us that he would have it sent in to be cleaned that night and would be ready Monday 3/24/14 In the morning. Al then said that come Monday and If we couldn't get there for some reason, THEN he would not be able to hold the car. Him saying this wasn't an issue since we would make it our mission to be there. Today (3/24/14) came and I stopped in around 9:30M to check on the smell. Al shook my hand and said that they were unable to get it in to be cleaned on Saturday and that he would do it today and have it ready by tomorrow (3/25/2014). I said thank you so much and just keep us updated. It's now 1:30pm. Only 4hrs after I left the dealership and Erik calls to let my husband know that he is sorry and the CR-v had been sold on the Saturday that we retuned it to be cleaned!!!!!! Why would they do that?! Most importantly, why didn't The MANAGER tell the that this morning while I was there?! That's a shady way to conduct business. Thank you so much sales associate Erik and manager Al for making it easier for us look on with another dealership!!! More

I just purchased my second car in the last two years from I just purchased my second car in the last two years from Shari. She is no longer my sales person but she is my Martin family. Shari was empathi I just purchased my second car in the last two years from Shari. She is no longer my sales person but she is my Martin family. Shari was empathic to all my needs each time we meant. She is always full of energy and ready to help, not to mention while always remaining professional. Her customer service was refreshing before, during, and even after the purchase and I never felt like I was bothering her or that she was giving me the “I don’t have time, what do you want attitude”. I was very satisfied with her service and have recommended her to other friends & family who are now new vehicle owners and have been delighted with Shari as well. Thanks again Martin Honda and thank you again Ms. Shari Godwin ? More

I have never been to a dealership quite like Martin Honda. Impressed beyond belief just doesn't seem adequate to describe our experience. From the moment my dad and I parked my trade in and walked to t Honda. Impressed beyond belief just doesn't seem adequate to describe our experience. From the moment my dad and I parked my trade in and walked to the Honda Civic that popped out at me, the customer service began. Out walked the nicest, friendliest, incredibly knowledgeable, most professional salesman we have ever encountered. Mr. Edward McDowell made us feel like we were the only people on the car lot. The only people in the showroom. He is the reason for the sale. The Honda Civic is a dream come true and is everything Ed said it is. He believes in the Company, the cars he sells, and truly cares about customer satisfaction. And this "gentleman" possesses compassion. He even helped my father zipper his coat. You don't see that every day. The man is such an asset to your company. If we could rate a 10 he would have all tens. Thanks for having such a wonderful man there to take care of us. More

Sherri was professions showed concern for my needs and did not treat me as just another sale. I explained my situation and she took all of that into consideration as she looked for a car for me. I was ple did not treat me as just another sale. I explained my situation and she took all of that into consideration as she looked for a car for me. I was pleased with the service I received and will and have recommended her to others. More

My wife and I absolutely hate buying cars. We have purchased cars from Martin Honda over the years and have had what I would call good experiences in the past. But this time around, we were exception purchased cars from Martin Honda over the years and have had what I would call good experiences in the past. But this time around, we were exceptionally pleased with Shari Godwin. She was just terrific! She made both of us feel at ease without putting any pressure on us to buy. We actually left the dealership without committing to a vehicle the first day. Nonetheless, Shari was very patient, answered all of our questions and ultimately helped us get the best possible trade-in value for our 2004 Honda CR-V. She was professional, friendly and made us comfortable. In fact, we took a stack of her business cards to share with our friends and family. We can highly recommend Shari and the Martin dealership. More

My overall experience dealing with Martin Honda was phenomenal! David Romanoski was my sales representative, and I could not have asked for a better salesperson. He was extremely friendly, had great cu phenomenal! David Romanoski was my sales representative, and I could not have asked for a better salesperson. He was extremely friendly, had great customer service, and took the time out to listen to my needs for my new purchase. Each encounter with Dave was memorable. We shared laughs each and every time, but also were serious when we needed to be. My parents had just dealt with him a few months back, so I knew I was getting a nice representative when I arrived for the first time. I would recommend Dave to my friends, and even my sister, who may be purchasing a new car within the next year and a half. Great experience and I love the car! Thanks - Sulove More