Martin Main Line Honda

I had previously purchased two new accords from this dealership. I scheduled an appointment with someone I was referred to but he was busy when I arrived. I was sent to Joe Sabatini instead. He chose dealership. I scheduled an appointment with someone I was referred to but he was busy when I arrived. I was sent to Joe Sabatini instead. He chose not to meet the price I was seeking , so I thanked him for his time and left. I purchased the Honda I wanted for the price I was seeking 2 hours later from another dealer. This morning Joe Sabatini sent me an email stating that he will do whatever it takes to get my business and will be calling me to get me the accord. I responded that I purchased it already for the price I was seeking. Joe Sabatini's professional response (in writing) "I've never met anyone in my life more condescending than you...I'm glad you did buy from someone else. Good luck!" By the way, Joe, teachers buy a lot of Hondas and they don't need to buy them from Main Line Honda. More

It is very hard to believe that American Honda still allows this dealership the right to sell its cars. Their tactics are not all above board and they haven't changed in years. allows this dealership the right to sell its cars. Their tactics are not all above board and they haven't changed in years. More

I was recently here to fulfill the requirements of a recall notice. It reminded me of why I try not to go here and stopped going a while ago when they broke a bolt that holds down my engine and didn't b recall notice. It reminded me of why I try not to go here and stopped going a while ago when they broke a bolt that holds down my engine and didn't bother to tell me. They also make up stuff that is wrong with your car ....and then if you choose not to have them fix it, they will see this in their computer the next time you go and they will tell you that the same thing is wrong and that you would not pass state inspection. Simple solution to that... I don't get my car inspected there under any circumstances. More

I recently purchased a 2012 Honda Pilot from Tony Longo. I appreciated Tony's low-key attitude and knowledge about the car. I also appreciated getting a competitive price out of the gate. He was very helpfu I appreciated Tony's low-key attitude and knowledge about the car. I also appreciated getting a competitive price out of the gate. He was very helpful in arranging my lease financing and had the car ready with accessories when promised. Overall, the experience was very easy, smooth and straight-forward and I will be back to see Tony at Main Line Honda when my lease is up in three years! More

After inquiring about a car I found on line, I was told to come in and see the car. I called later that day and salesman said car was "sold". I watched the listing on the dealerships website over the next to come in and see the car. I called later that day and salesman said car was "sold". I watched the listing on the dealerships website over the next few days. Listing for the car went from sold, to contact us of the price, but was still listed 5 days later. I decided to go to the dealership to see why this car was still listed when I was told it was sold 5 days ago. The salesman told me that he car had'nt been inspected before being posted on line and they found out that the car had structural bandage. He said that the car was sold to a used car dealership 5 days ago because they can't sell cars wih that kind of damage at Honda; and that someone must have forgotten to take the listing off the site.I asked him why the listing had changed on the Honda website from "8,500", to "sold", to "contact us for price" all while this vehicle was supposedly "not sellable" someone obviously updated this listing. He did not have an answer for me. I'm not sure what happened (possibly the fact that the salesman quoted me significantly less then the posting on the Honda site and they didn't want to lose money). Whatever happened, the whole experience was unprofessional, unethical, and just wrong! I did not expect this from a place like Honda! I have had very pleasant experiences at other Honda dealerships, but I would NOT go back to this one or recommend this dealership to ANYONE! More

Got very competitive price on '08 Pre-certified Honda Odyssey during summer '11. During an early 1st snow a few months later, we noticed the rear defroster only worked at the top of the rear window and m Odyssey during summer '11. During an early 1st snow a few months later, we noticed the rear defroster only worked at the top of the rear window and made a service appointment. Steve's team concluded the defroster's grid had missing spots that would have been impossible to test during the summer. It was probably due to the original owner's magnet breaking down the connections. Although a pre-cert warranty does NOT cover this component, Steve followed through with a customer-first spirit and did the right thing by replacing the rear window. This is not always the case during these bottom line first times, so I appreciate him looking at the problem as if it was his car. Please keep up the great work! More

I purchased a pre-owned Accord from Martin Main Line Honda. While the price was good, the overall sales experience was horrible. Tobak lied about how long the car had been in inventory (confirmed by p Honda. While the price was good, the overall sales experience was horrible. Tobak lied about how long the car had been in inventory (confirmed by paperwork that it had not been on the lot for "only a month," but at least 6 months), Tobak and the sales manager went through the usual good cop/bad cop routine, the F&I process was high pressure and unprofessional, and the dealership did not have the car ready to be picked up after we had confirmed a time. Take your business elsewhere. More

I bought a new 2008 Ridgeline from Main Line Honda. My experience with the salesman (Tony) was fine. When I was meeting with the Finance Manager, I requested a promotion that was to start the next mornin experience with the salesman (Tony) was fine. When I was meeting with the Finance Manager, I requested a promotion that was to start the next morning, 0.9% financing. The finance manager at first was unwilling to offer me the promotion and asked me how I knew about it? Actually, I found out from another Honda dealership trying to earn my business. Reluctantly, I was given the 0.9% financing. Now the real problem began..... I was talked into purchasing a third party extended warranty for 100k miles. I was never offered a Honda Care Warranty. I was told that this was the best warranty I could buy and that all Honda dealerships accept their "Easy Care" warranty. This has proven anything but easy! I have tried to take my Ridgeline to two different Honda dealerships and both do not accept "Easy Care" nor have they heard of it before. Now my salesman tells me that both dealerships are lying to me and they actually do take it. I now have over 90k miles on my truck and need warranty work, I am finding this warranty I purchased anything but "Easy". After further investigation, these dealership Owners have an interest (financially) in these third party warranties. I spoke directly with Honda America and they admit that most dealerships will try to sell these warranties because they make much more money selling them. I recently purchased a 2012 Odyssey (not from Main Line Honda). Needless to say, the Honda Care Warranty is the only extended warranty I will purchase, regardless of how hard the finance manager tries to talk me out of it. PLEASE...DO NOT PURCHASE THIRD PARTY GARBAGE WARRANTIES!!! More

When we decided to replace our terminally ill 21 year old subaru with America's apparently most favored and dependable as well as affordable common sense vehicle, the Accord, we chose Martin Main Line Honda subaru with America's apparently most favored and dependable as well as affordable common sense vehicle, the Accord, we chose Martin Main Line Honda because of a personal referral from one of our friends who is in turn friends with the sales manager. Salesman Bill Mears got our case and he was terrific in getting us what we wanted in a short time and in explaining the details of the car upon arrival, and in helping us get a spare third key for safety at a reasonable cost. It was a pleasure getting to know him as part of the process, since although it is "just business" buying a car, establishing a human connection between the parties involved makes it more than just that. I hope the long service relationship we will have with Martin Honda will live up to this auspicious beginning. More

I went here looking for a new car and was greeted by Gary, who at first impressions struck me as a typical used car salesman, which I put aside and sat down with him telling him what i was looking for ( Gary, who at first impressions struck me as a typical used car salesman, which I put aside and sat down with him telling him what i was looking for (a 2011/2012 Civic SI, 4 door.) He proceeded to tell me that he couldn't tell me what cars he had without taking all of my information, which is a load a crap; however I reluctantly gave him my information. He then proceeded to tell me that he has the perfect car for me, a 2008 Civic SI coupe, which is completely not what I was looking for. When I repeated to him what I was looking for, he stated that they didn't have any Civics, let alone SI's on the lot nor coming in because of the Tsunami in Japan until October. Furthermore he told me that no Honda dealership has any nor would they get any until after October. At this point, I thanked him for my time and tried to leave the dealership. However was stopped by the Sales manager, who asked me for teh same information I had just discussed with Gary. The SM fed me the same line of BS that Gary did and asked me again if I was interested in the used SI they had. Finally, I had enough of being patient and left the dealership. I went directly to another Honda dealership, who did confirm that the SI's were in short supply, but said that they had one slated to arrive at the end of August (interesting, no?). Regardless, I ended up with a different car. A few days later, I received a call from Gary asking if I was still interested in the 08 SI, to which I responded that I was never interested in that car and that he told me that he wouldn't have the car I was interested in until late October. I then informed him that I had purchased another car and asked him to stop calling me, which he did for 4 days and then called me again. Again, I asked to be removed from his calling list. Finally, the calls stopped and I removed my self from the email list, but I'm still getting snail-mail from Gary. This dealership is ridiculous and probably one of the worst dealership's I've ever dealt with. I will do everything in my power to NEVER do business with this dealership, which is a shame b/c Honda makes a good car and they're close to where I live. More