Martin Main Line Honda

The thing a like most about Main Line Honda is the service after the sale. In some ways, the experience isn't unlike what I receive at the BMW Dealership down the street. It's great to have the cove service after the sale. In some ways, the experience isn't unlike what I receive at the BMW Dealership down the street. It's great to have the covered drive-in (which isn't exposed to weather), and the service advisers right there to help. More

Leased or bought several cars from this dealership. Always very focused on making the customer experience as pleasant as possible from the sales to service. Pricing is competitive and the service is a Always very focused on making the customer experience as pleasant as possible from the sales to service. Pricing is competitive and the service is always prompt and reasonable. I would recommend this dealership to anyone looking for a new or used Honda. More

I leased two Honda's in the last 12 months from Martin Honda. A 2010 CRV and a 2011 Accord. I was so impressed with the sales team and how professional they handled me and my son and nephew. I wanted t Honda. A 2010 CRV and a 2011 Accord. I was so impressed with the sales team and how professional they handled me and my son and nephew. I wanted to educate the 18 year olds on how to lease a new car. I have reccommeded many people to Martin and just last fall i saw a friend of mine in the showroom "window shopping". After I talked to him and sold him on the service, professionalism and just the way they care of you...he purchased a car from Martin too. Therefore this is why I rated Martin Honda so high. I have owned Porsches, Mercedes, BMWs, Audi, and I must tell you that Hond's team at Martin blows away Audi, BMW and Porsche and is right up there with Mercedes if not better!! AGain they never pressured me, they just gave me what I asked for and enhanced the process because they took care of my kids!! When someone is nice to your children and honest with them.....there is no better feeling.....I'm sure you'll agree!! Oh yeah....my son did get in an accident and Martin took care of that too!!! better than any collision center I have ever gone to. More

PLEASE READ! I purchased my car in 2008. I loved it, PLEASE READ! I purchased my car in 2008. I loved it, the sales staff was helpful if not a little pushy. Why not be helpful if you are going to mak PLEASE READ! I purchased my car in 2008. I loved it, the sales staff was helpful if not a little pushy. Why not be helpful if you are going to make a sale though? The car was purchased and it has been my daily driver. The issue comes into play now though. A recent road trip to Florida I found my back hatch was leaking. I took it to Vatland Honda in Vero Beach (I highly recommend them if you are in the area) and they took the spoiler off. Lots of damage underneath it. There was a large dent causing the leak and scratches underneath it. Martin Main Line Honda had covered up the damage underneath the spoiler and just let it go as is without fixing the problem. Instead of a warranty claim, now it is something not covered and the dealership down here won't touch it with it being outside of warranty. Martin Main Line when contacted washed their hands clean of the situation and told me to pack sand, that it is not their problem. That I must have had some reason to remove my rear spoiler, dent the xxxx out of the back of my car and then put it back on. Thanks Martin. In the end it all comes down to the fact that they sold me a damaged car when I bought it "new" from them and then they won't take care of the damages when it is causing problems inside my car. Please, for no other reason than your own sanity, find another dealership. They will treat you great to get the sale but you are JUST A SALE. Go elsewhere and save yourself some peace of mind. More

Don't take your car to Martin Mainline Honda. You will be bombarded with automated messages about servicing your car forever after. They will do this even if you are on the federal and state do not call list bombarded with automated messages about servicing your car forever after. They will do this even if you are on the federal and state do not call lists. This is a company that does not respect its customers. When you take your car in for servicing they are always suggesting expensive repairs. They also fail to notice legitimate ones. On my last servicing they didn't notice that my tires were balled. My car was slipping on the road so two days after the servicing I took it to a Firestone repair center who immediately saw this. Also, he noticed that they hadn't changed the brake fluid like they were suppose to. The service consultants at Martin Mainline Honda are really salespeople. It would be better if they had mechanics at the desk like the Firestone repair center. More

They charged me $500 to fix the sliding door of my Honda Odessey and they charged me for the parts. The door is not fixed and they have no clue why and they didn't reimburse me the money I paid. I strongly Odessey and they charged me for the parts. The door is not fixed and they have no clue why and they didn't reimburse me the money I paid. I strongly recommend not to deal with them. I was not happy with their service or their wait time. They didn't provide me with a loaner car even when they took my car. More

Made an appointment to meet with Dave. After greeting us, he introduced us to John and said he would be right back with us. After an hour and a half doing small talk with John and looking at vehicles ot us, he introduced us to John and said he would be right back with us. After an hour and a half doing small talk with John and looking at vehicles other than what we came in for, we left. Got an email from John the next day saying they might be able to do a deal we talked about. We discussed terms over the phone and they were quite good. I asked to have the terms emailed to me so there was no confusion as to what he offered. He made up excuses why he could not and kept telling me verbally they would honor what he was telling me. Two days later John called again and I again asked to have everything put in writing. At this time he denied he made some of the promises he made. Later that day he told me the only vehicle they had that I wanted was sold. Called back later and talked to another salesman who told me the vehicle was still available. More

I went to main line honda thinking it was a professional dealership to buy an accord from, boy was i wrong. They under valued by trade by kelly blue book standards by $1000 and lied about the car they were dealership to buy an accord from, boy was i wrong. They under valued by trade by kelly blue book standards by $1000 and lied about the car they were selling me. I was told it was new. When i got home a friend of mine ran a carfax because he noticed paint work on the left front door and found out it was a used car. They will tell you anything to sell you a car. They are dishonest people and are corrupt. I will never refer anyone to this dealership to buy or service a car. I tried to return the car and they told me i could only trade it back in because it was a month after i realized it was used. DO NOT BUY FROM THESE CROOKS! More

I went to Main Line Honda looking for a used car. I have a baby and a leased car that was running up on time. When I went in I told Mitch what I was looking for and my price range and he was VERY accomodat a baby and a leased car that was running up on time. When I went in I told Mitch what I was looking for and my price range and he was VERY accomodating. I test drove a CRV and ended up buying it. I did not feel pressured by Mitch or Joe and I had a very pleasant experience. I got the car that I needed with the price that I needed and a very good warrenty to go with it. I would not have thought that I would own a Honda. Mitch, Joe and the finance team worked very hard to make the deal happen. They even got me out of the car to tell me about a lower interest rate! I would definately recomment shopping for a car at Main Line Honda! More

I am a car salesman and I used to work at this dealer for a while. I am embarrased to admit that and I advise people not to go there if they mention that they are looking for a honda. The MO there is that yo a while. I am embarrased to admit that and I advise people not to go there if they mention that they are looking for a honda. The MO there is that you will get "worked" relentlessly until you buy or run out the door. They treat the customers like dirt and they care very little if you come back. They don't treat the sales employees any better - if you are nice to a customer you are "weak". The thing is - the staff is not a collection of bad people, its just a few very bad managers that make it unpleasant - starting with the head sales manager Mike. The cars are not stored on the main lot so its very inconvienient for everybody involved. The detailers couldn't clean a car to save their lives (its hard to find good detailers to work for what they get paid, but these guys take "half assed" to a new level). It usually takes forever and a day to get into the finance managers office to do your paperwork (go on a weekday afternoon if you must buy there - the wait will be slightly better but probably still frustrating). The showroom is filthy (no cars inside either). Bathrooms smelly. Barely any parking. I will say though; I never saw an angry service customer - It seems like they care a bit more about getting repeat business. More