Martin Main Line Honda - Service Center

Checked in; described service requirements; went to my office. Received a call regarding open issues; selected resolutions; awaited call regarding work completion; paid and picked up car. Straightforward. office. Received a call regarding open issues; selected resolutions; awaited call regarding work completion; paid and picked up car. Straightforward. More

My experience was fine, I didn't wait too long before the recall work was done. I was disappointed that the Fuel Injector, Intake System and Intake Valves were not cleaned or mentioned on my previous visit t recall work was done. I was disappointed that the Fuel Injector, Intake System and Intake Valves were not cleaned or mentioned on my previous visit to Main Line Honda. Now that the above has been taken care of .... I feel the car is running better. I say again I was disappointed though... I'm not fond of surprises like additional cost after all work has been done. All in all... a good experience Darryle More

Very nice It's a nice clean place to wait or walk outside. A friendly checkout and car waiting for me outside. outside. A friendly checkout and car waiting for me outside. More

Lots to fix - took 1-1/2 days. Expensive Tim was good to work with though Expensive Tim was good to work with though More

I have had very positive experiences at this location for the past five years, but I will not be going back after a service advisor failed to inform me that my service would be delayed for 5 hours. Beware of the past five years, but I will not be going back after a service advisor failed to inform me that my service would be delayed for 5 hours. Beware of David Murphy. He promised not to charge for a $350 part when he eventually checked in with me, as I had opted to have them install new brakes. The service took 2 hours longer than he estimated during this check-in, and David still charged me for the parts on the invoice! Once my vehicle was ready, David told me to “get some rest” when I questioned him about service costs. Moreover, David tried to act like he was doing a favor for me by replacing the air filters (it was the wrong type of filter) that were incorrectly installed by them last week. People make mistakes, but they refuse to accept responsibility for their actions and fulfill their promises. Negligent misrepresentation and fraud in the inducement at its finest. Absolutely disgusting that this employee still works there. More

A strong and proven store that works hard to make and create good deals for the customer/consumers satisfaction. Energetic. create good deals for the customer/consumers satisfaction. Energetic. More