
Martin Mazda
Newark, DE
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Al Rasin, the manager of Martin Mazda, Newark Delaware, is a jerk! The dealership gets the sale and screw any issues that arise (there were many). Also, don’t believe them if they tell you that you get thr is a jerk! The dealership gets the sale and screw any issues that arise (there were many). Also, don’t believe them if they tell you that you get three free months of Sirius Radio. They tell you that and then, you the customer jump through hoops trying to get the service to find out, your car is not eligible. I was sent there by a friend. Big mistake! I have thoughts about what’s going on at Martin Mazda of Delaware but I would not want to offend anyone so, I’ll approach it this way…the customer service or lack thereof may directly be attributed to the person who sold you your car. Maybe certain people are treated with a different level of respect depending on who sold you your car. When I spoke with Al Rasin, the manager, to try and remedy my problem, he asked me, who sold me my car. Then he asked if there where someone else on the car purchase other then me. Really. It went downhill after that…so I’m suggesting that maybe they profile people and provide customer service accordingly… I think these negative reviews have more in common then we each may know. Was my salesman friendly? Absolutely! Did he do, within reason all that he could so that I had a pleasant experience…no. I’m very disappointed. I won’t go back for repeat business and in good conscious, I certainly won’t be referring anyone to this dealership. More
I had the best experience with Martin Mazda when leasing my car. I worked with Matt Krzyzanowski who was extremely informative and patient with me as I made this big decision. He explained the ins and outs my car. I worked with Matt Krzyzanowski who was extremely informative and patient with me as I made this big decision. He explained the ins and outs of car leasing and different types of insurance. He also answered all of my questions to help me make the best decision. When I got the car, he gave me a very in depth tutorial of how to use it. I highly recommend the team at Martin Mazda and especially Matt as a salesperson! More
Martin dealerships is the only dealership I will purchase my cars from. They are always respectful and professional. My salesman Matt was transparent throughout the process and always answers my calls, even my cars from. They are always respectful and professional. My salesman Matt was transparent throughout the process and always answers my calls, even after purchasing my car. I leave Martin happy every time I come in More
I had an awesome and stress free experience while working with Matt Krzyzanowski at Martin Mazda! He was very knowledgeable about all of the different models! He helped me get the best deal on my CX5 & a gre with Matt Krzyzanowski at Martin Mazda! He was very knowledgeable about all of the different models! He helped me get the best deal on my CX5 & a great trade in value for my previous car. I highly recommend going to work with Matt at Martin Mazda! More
my experience at martin mazda was excellent. my salesman, matt k, was well informed and made my visit enjoyable. the entire team was helpful and made me feel important. i would certainly recommend them to al matt k, was well informed and made my visit enjoyable. the entire team was helpful and made me feel important. i would certainly recommend them to all of my friends and family More
My wife and I can’t say enough about the positive experience we had with this dealership, and it was all because of Brian Matt, our salesperson. He took care of us like we were family! Not only was h experience we had with this dealership, and it was all because of Brian Matt, our salesperson. He took care of us like we were family! Not only was he professioal but he was pleasant, knowledgeable and just extraordinarily NICE. He went the extra mile for us and for that we will keep going back there for all our car purchases! Thanks MARTIN for having such awesome, dedicated sales people to look after your customers! And Brian- you know how we feel about you. YOU ARE THE MAN!!!! Thanks for all you do. We appreciate you and consider you a good friend! You can’t go wrong with these folks! Run down there to get your next car! Craig & Bella More
My dealer, Brian was amazing. Even when we showed up close to closing time, he took his time talking to my husband and I. With already having interest in purchasing a car, Brian was super personable, do close to closing time, he took his time talking to my husband and I. With already having interest in purchasing a car, Brian was super personable, down to earth, and not pushy. I felt as if he definitely wanted me to 100% happy with my purchase. I also appreciated that Brian (and the whole Mazda team) focused on all my needs and concerns and answered all my questions. Especially being that I was the one getting the vehicle verses just talking to my husband like most other dealers seem to do. I’m super excited with my new car, and so happy Brian was able to make it happen! More