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Marty's GMC
Kingston, MA
1,556 Reviews
To find a quality dealership experience from start to finish, Marty's GMC is here to help. Not only will you find a wide range of new and used vehicles, but also parts and service available to give everyone in Kingston, MA and the surrounding area like Middleborough, Plymouth, Duxbury and Carver a place they can trust for all their automotive needs. We welcome you to come by and see us and get started as we help you find your next vehicle or get the services you need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,556 reviews
June 15, 2019
Service I called the day of my appointment to see if it was possible to come in and it was and it was done well and very swiftly. I called the day of my appointment to see if it was possible to come in and it was and it was done well and very swiftly. More
by LAP411
Verified CustomerEmployees Worked With
June 12, 2019
Very good The appointment went well. Nice waiting area. The service dept very professional. Work and recall was done very well. First service for new Terrain The appointment went well. Nice waiting area. The service dept very professional. Work and recall was done very well. First service for new Terrain Will be back More
by Brad Wyman
Employees Worked With
Lenny Lima
June 10, 2019
Always happy with my service Everyone is kind and helpful. They’re always updating you on your status and time remaining to complete service. I feel confident in the service and f Everyone is kind and helpful. They’re always updating you on your status and time remaining to complete service. I feel confident in the service and feel good about making the efforts to return to the dealership More
by JMurph
Employees Worked With
Other Employees :
Lenny Lima, Lisa Keohan, Derek Izzo, John Kesten
June 10, 2019
The Service Department takes care of what I want I need done I’ve been happy with the knowledge and research Service does in my behalf. The know their stuff. Michael Kelleher understood about my wanting to delay I’ve been happy with the knowledge and research Service does in my behalf. The know their stuff. Michael Kelleher understood about my wanting to delay some service. I will be back. More
by MRTELCON
Employees Worked With
Michael Kellehet
June 10, 2019
Very professional Courteous and pleasant to deal The best could not ask for a better experience , very timely professional pinpoint accuracy on diagnostics greatly reduced our downtime , always t The best could not ask for a better experience , very timely professional pinpoint accuracy on diagnostics greatly reduced our downtime , always timely and accurate on when we can have our equipment back . More
by John5456
Employees Worked With
Brian Kelly
June 08, 2019
Continued Service Department Excellence-10 Years + I gave Marty’s a five-star rating as their service department is run by a skilled and concern staff who works straight out to gives me the best servic I gave Marty’s a five-star rating as their service department is run by a skilled and concern staff who works straight out to gives me the best service for my car. I will soon be looking for a car to replace my “Run around Town car” (Not to be confused with a “Town Car Model by Lincoln) and I will be certain I will be contacting the sales department of Marty’s as I know the car will be serviced the best possible. More
by FRVONB
Employees Worked With
Michael Kelleher, Lenny Lima
June 05, 2019
Great dealership Was a pleasurable experience working with them from purchase a vehicle down to financing highly recommend do you want to buy a new truck or any new ve Was a pleasurable experience working with them from purchase a vehicle down to financing highly recommend do you want to buy a new truck or any new vehicle More
by Chris
June 04, 2019
Excellent service department I called the dealership because I had an issue with my car and felt it was not safe to drive or wait to have it looked at. I went in the tow truck kno I called the dealership because I had an issue with my car and felt it was not safe to drive or wait to have it looked at. I went in the tow truck knowing I could be there for a while. I was in and out in 2 1/2 hours. Thanks Marty’s More
by rcarlozzi
Employees Worked With
Paul
June 04, 2019
Poor Communication in the Service Department Communication is non existent. Scheduled an appointment online. Online advertised special included oil change, tire rotation and multipoint inspection Communication is non existent. Scheduled an appointment online. Online advertised special included oil change, tire rotation and multipoint inspection. Verified with the Service Rep upon drop off to ensure all scheduled services would be performed. They only completed the oil change and proceeded to argue with me and tell me they weren't aware of the online special offer so they weren't "charging" me for the tire rotation service which was not completed. In reality, had I not noticed the tires weren't rotated, they would have charged me the pkg price and not performed the services. Unbelievably unprofessional. Treats customers like they are in the wrong. Does not take the time to listen to your concerns. Will never return. More
by Unsatisfactoryservice
Employees Worked With
Service
June 01, 2019
General maintenance leads to expensive problems After leaving service center for general maintenance my ac. motor blower started making noises. I brought the truck back two days later and they said After leaving service center for general maintenance my ac. motor blower started making noises. I brought the truck back two days later and they said it’s not their problem/fault. After reading online about the problem it seems fairly common that when a cabin filter is replaced debris can call into the motor blower and ruin it. They want to charge me 350+ to fix it. Terrible service will not go back there. More
by Robf
Employees Worked With
Other Employees :
Lenny Lima, Lisa Keohan, Derek Izzo, John Kesten
