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Marty's GMC - Service Center

Kingston, MA

4.6
932 Reviews

932 Reviews of Marty's GMC - Service Center

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October 28, 2023

Great timely service with updates throughout. Very clean waiting area with snacks and water. The services started ahead of schedule and finished early as well More

by Sfchilicook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Joe does a great job, assisted with all requests and provided good solutions. My truck drives and looks new again More

by DA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
October 25, 2023

Purchased a 2017 Denali with extended warranty . Three months after purchase, the transmission let go. After a few phone calls, I was put in touch with the right person, Kevin Ihlefeld, the general More

by CJLEARY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina Thompson
October 20, 2023

Wasted my time. had an appointment went there just to be told yeap there is an issue but you have to come back in two weeks we dont have time to figure it out now. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Very courteous and scheduling a service was very easy and didn't take long to get it. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Maynard
October 18, 2023

Very considerate and made sure everything was done properly and professionally. Will definitely use Marty’s GMC going forward More

by BRIAN.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Thompson
October 17, 2023

Nope, never again. They are probably the most dishonest dealer I’ve ever had the pleasure of doing business with. I’ll find another place to bring my vehicle when it ne More

by maggiknits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department, and Mechanics
October 16, 2023

no comment at this time very happy with the service of the 2014 Truck on replacine the starter More

by BESTCOKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Good service, good communication, free cold water while waiting but no muffins to munch on! More

by Big Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

Customer service was terrible. Paid more money in estimates and labor than was covered by my warranty. Rude staff. More

by JOEMCGRAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure name.
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