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Marty's GMC - Service Center

Kingston, MA

4.6
929 Reviews

929 Reviews of Marty's GMC - Service Center

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March 22, 2025

Scott Whalen was great to work with! He let me know exactly what was going on’ every step of the way!! More

by Jamesglynn80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Whalen
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March 22, 2025

Professional in a good way! Every parson I have met at MARTY'S has been awesome and helpful. If I have any questions regarding my Acadia they are answered immediately, helpfully More

by Cobaltstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Each, EVERY person in the MARTYService Department, EVERY time.
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March 18, 2025

As soon as I decided to purchase, the customer service was awful. I was promised phone calls and never got them. The salesman ended up avoiding my calls after a while. He promised to sit down with me t More

by GWEN3
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Bent
2.0
This rating includes all reviews, with more weight given to recent reviews.
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March 16, 2025

The service department is extremely busy . It’s confusing to me when they have had not heard of problems that are inherent to GMC vehicles More

by APALAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ihsane Areski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
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Mar 17, 2025 -

Marty's GMC responded

We apologize for any confusion or frustration you’ve experienced. Our team is always working hard to stay informed, and we appreciate your feedback. We’ll be sure to address this internally to improve our knowledge and service moving forward. Please don’t hesitate to reach out if you have any further concerns.

March 15, 2025

My appointment was on time and the oil change and tire rotation were done promptly. The staff was courteous and knowledgeable. More

by Squad51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Marty's GMC responded

Thank you for your wonderful review! We're so glad to hear that your experience with Marty's GMC Isuzu was smooth and hassle-free. We truly appreciate your trust in us, and we're here for all your future service needs

March 14, 2025

I waited in the waiting area for my oil change. Waiting area was clean. When car returned. It was clean as I had left it. Snacks in waiting area were good More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 17, 2025 -

Marty's GMC responded

Thank you for your positive feedback! We're glad to hear you had a comfortable experience while waiting and that your car was returned in great condition. We appreciate you taking the time to share your thoughts and look forward to seeing you again!

March 14, 2025

The service department repaired my Acadia and was helpful in figuring out the extended warranty everything turned out great More

by paulc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Mar 17, 2025 -

Marty's GMC responded

Thank you for your wonderful review! We're so glad to hear that your experience with Marty's GMC Isuzu was smooth and hassle-free. We truly appreciate your trust in us, and we're here for all your future service needs on your Acadia.

March 14, 2025

Had a problem with my work truck they know I need it for work they hot right on it fixed problem and got truck back to me mid day quick precise constant communication great job More

by Perryplumbingandheating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealy with Peter who ive known and trusted for years
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Mar 17, 2025 -

Marty's GMC responded

Thank you for the great review! We're happy to hear we could get your work truck back to you quickly and with clear communication. We understand how important it is for you to have your vehicle running smoothly, and we're glad we could help!

March 14, 2025

Great service and prompt. They even fixed 2 recalls that I was unaware of in a timely manner. Professional service. More

by kcurran76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Marty's GMC responded

Thank you for your wonderful review! We're so glad to hear that your experience with Marty's GMC Isuzu was smooth and hassle-free. We truly appreciate your trust in us, and we're here for all your future service needs.

March 11, 2025

Peter was excellent, got me in and out while I waited. The service department gets a thumbs up. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Whelen
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Mar 17, 2025 -

Marty's GMC responded

Thank you for the great feedback! We're so glad Peter could assist you efficiently, and we appreciate your kind words about our service department. We look forward to serving you again!

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