Marty's GMC - Service Center

The service consultant Adam was a polite courteous person who showed genuine concern for the customer. The service manager was angry and uncaring for the customers situation or needs. His negative attitude a who showed genuine concern for the customer. The service manager was angry and uncaring for the customers situation or needs. His negative attitude and presumption that he was some kind of legal counsel for the dealer was a real turn off. You go there because you need their expertise to get it done right and when the part is on back order with no ETA and you ask for options and get crapped on, it brings into question weather I really should purchase another vehicle from Marty’s. Just because a customer needs help it doesn’t make him God King of the GM service world. I would gladly discuss the experience with the owner to further explain. More

The service center has always been very fair and comprehensive with all work performed. The service center office staff has been very friendly, helpful, and professional in all dealings over the l comprehensive with all work performed. The service center office staff has been very friendly, helpful, and professional in all dealings over the last eight years. Their mechanics are first-rate and very efficient with all diagnostic and repair work. They seem to like working at Marty's GMC and that is always a good sign. Great place to have all your service work done. More

There is a Comfortable seating area. Friendly workers. Good prices. I like using this location for services. Friendly workers. Good prices. I like using this location for services. More

Always friendly and knowledgeable! I never feel like I'm getting a runaround or overcharged. I never feel like I'm getting a runaround or overcharged. More

If want work done right head to Marty's Buick GMC in Kingston, Massachusetts 02364. Kingston, Massachusetts 02364. More

They fit me right in even though my appt wasn’t for hours later in the day. later in the day. More

As always, my service appointment was handled by courteous and knowledgeable staff.. They informed me of anything that needed to be done and when it needed to be done. courteous and knowledgeable staff.. They informed me of anything that needed to be done and when it needed to be done. More

The truck was brought in from anther repair shop who couldn’t find the problem. With in two days I received a call fro Mike in service telling me is was the turbo. He also we over all the issues whi couldn’t find the problem. With in two days I received a call fro Mike in service telling me is was the turbo. He also we over all the issues which should be addressed. Due to the cost of getting this vehicle up and running. Mike worked with me on repairs the necessary parts. It was completed in a reasonable time frame Mike communicate the truck progress a few time. It was ready when promised. Truck running great Thank you More

Service was excellent and didn’t try to sell extra work. Recommend to spread it out so I wouldn’t have a huge bill Recommend to spread it out so I wouldn’t have a huge bill More

The service department response to my cars non-working window was fantastic. Mike fit in my car without an appointment to get me out of a jam on a very hot and humid day when the drivers window would not window was fantastic. Mike fit in my car without an appointment to get me out of a jam on a very hot and humid day when the drivers window would not go back up. Thank you to the service department. More