Maserati Alfa Romeo of Wilmington Pike - Service Center

The technical expertise at the dealership is excellent. Repairs are completed with a high level of quality. The negatives are the following: 1 Exorbitant prices- This really reduces value. 2 The 3% co Repairs are completed with a high level of quality. The negatives are the following: 1 Exorbitant prices- This really reduces value. 2 The 3% cost for using a credit card. Even Walmart doesn’t charge to use a card. More

Very positive Very positive and very helpful. Gave me the service I was hoping for. Gave me the service I was hoping for. More

Staff are good about helping customers understand the repairs/diagnosis of problem, as well as keeping customers informed as to progress of repairs. repairs/diagnosis of problem, as well as keeping customers informed as to progress of repairs. More

I was happy with the service provided. I got an explanation for everything that was serviced. I got an explanation for everything that was serviced. More

Very prompt service was done very efficiently it was done with an hour and a half Thank you with an hour and a half Thank you More

No callbacks. Car was in shop for over two months. Had to call Maserati corporate myself to get the parts expedited. Corporate did a good job. Car was in shop for over two months. Had to call Maserati corporate myself to get the parts expedited. Corporate did a good job. More

The paint and rim restoration made the cat look like new, you do need to work on your automated schedule system the actual work done was great you do need to work on your automated schedule system the actual work done was great More

Ok I'm ok with the work they did on my car, and returning it the next day. it the next day. More

The staff is always welcoming and professional. They even provide a video of the work done to your car. The next day a follow up call is done to make sure you are happy with the work. They even provide a video of the work done to your car. The next day a follow up call is done to make sure you are happy with the work. More

I brought my 2019 Stelvio in due to a number of faults codes following a DYI rear brake replacement. Alfa Service diagnosed the problem as a faulty brake booster requiring a $7500 replacement. I decline codes following a DYI rear brake replacement. Alfa Service diagnosed the problem as a faulty brake booster requiring a $7500 replacement. I declined and brought the car to an independent service provider who diagnosed the problem as low battery voltage and replaced the battery resolving the issue. It is incomprehensible that Alfa would diagnose a simple issue like low battery voltage and insist such a costly repair. In addition, the independent service provider found that the front passenger seat was not bolted down and that two of the bolts were laying below the seat. This was apparently due to recall service conducted by this dealer in January 2025. Shocking and dangerous. More