Maserati Jacksonville

Never been to a dealership that had so much pride in their customer service, dealt with Marc in-service on my Bentley Bentayga He was very professional and really cared about taking care of my vehicle.I their customer service, dealt with Marc in-service on my Bentley Bentayga He was very professional and really cared about taking care of my vehicle.I would highly recommend using them More

Craig always handles my concerns in a timely manner. Never any complaints at all with Maserati’s service & turnaround time. Never any complaints at all with Maserati’s service & turnaround time. More

The service manager was extremely professional and helpful. He explained everything thoroughly and honestly. The building was clean and inviting and everyone was helpful. My car was ready when they helpful. He explained everything thoroughly and honestly. The building was clean and inviting and everyone was helpful. My car was ready when they said it was going to be. Excellent experience overall More

I was never pressured to buying my car. They presented the vehicles I was looking at fairly and expertly. They have a great team and should be proud. the vehicles I was looking at fairly and expertly. They have a great team and should be proud. More

Excellent service, super helpful, and very happy with my experience! Will definitely be going back if I have any future issues. Best place to go by far experience! Will definitely be going back if I have any future issues. Best place to go by far More

Would give zero stars if I could. Terrible dealership and service. $230,000 brand new car came with two issues and nobody there cares. Even the code to use the app hasn’t been sent after multiple requests. K service. $230,000 brand new car came with two issues and nobody there cares. Even the code to use the app hasn’t been sent after multiple requests. Keep your business away at all costs. More

Service is awesome I love everything they do and the customer service is A+. Pick my car wasn’t a headache at all ❤️❤️❤️❤️ This place 2 cars from them customer service is A+. Pick my car wasn’t a headache at all ❤️❤️❤️❤️ This place 2 cars from them More

Asia Sweat was awesome to work with. The entire team went above and beyond to answer all my questions and I really got the white glove treatment even tho the car I was buying was a third the price of most ca above and beyond to answer all my questions and I really got the white glove treatment even tho the car I was buying was a third the price of most cars in the showroom. Would highly recommend this dealership. More

My experience with Maserati Jacksonville has been beyond amazing. From my very first call to the dealership inquiring on a specific vehicle, the customer service has been outstanding. Asia did a phenomenal amazing. From my very first call to the dealership inquiring on a specific vehicle, the customer service has been outstanding. Asia did a phenomenal job working with me and handling my constant text messages and calls. She did a great job making sure I was aware of every thing that was going on and would regularly give me progress updates. I also worked directly with one of the managers (Jose). Jose was also amazing and made sure that I received the best financing possible with a very low interest rate. In all, my experience has been one for the books. I have purchased many vehicles before from other dealerships and have never experienced such a smooth and stress free process like this one. Asia and Jose made sure all of the paperwork was done before heading over to the dealership making the transaction quick and easy. Usually, you expect to spend hours at a dealership. Lucky for me, I was in and out in no more than an hour. Asia is an amazing asset to the sales team at Maserati Jacksonville. Her customer care is top notch. She even spent her own funds to get me a gift card to use at a selection of restaurants as a congratulations gift. This remarkable talent in making sure clients are taken care of will take Asia very far and put Maserati Jacksonville on the map as one of the best dealerships in northern Florida. Word of mouth travels fast and I am sure this dealership deserves every bit of it. More