Maserati of Bergen County

I just bought my second car here and couldn’t be happier with our wonderful salesperson, Sabrina! I truly appreciated all the thoughtful effort she put into keeping everything comfortable for us. Her approa with our wonderful salesperson, Sabrina! I truly appreciated all the thoughtful effort she put into keeping everything comfortable for us. Her approach is so friendly, warm, and completely pressure-free. The team has definitely earned my business again! More

Buyers Beware — Bait and switch dealer - Document Everything for your protection Extremely disappointing and unprofessional experience. After extensive research, I found what I believed was the ri Everything for your protection Extremely disappointing and unprofessional experience. After extensive research, I found what I believed was the right vehicle at a price that was within budget. I contacted the dealership by text to confirm the vehicle using the VIN and stock number. Rather than aggressively pursuing the purchase, I simply continued doing my due diligence. Days later, the dealership reached back out, pushed a credit application/approval process, and then I discovered that the price on their own website had been changed behind my back. When brought to there attention and providing documented proof they didnt seem to care or be alarmed. What was most frustrating was being passed from one person to another and then having the situation treated as if the original price had never existed. Fortunately, I have screenshots from the dealership’s own website showing the original advertised price, along with the VIN and stock number, followed by screenshots showing the higher price days later. I was willing to negotiate and communicate in good faith, only to find that the price had changed after I had already expressed interest in the vehicle. To me, this felt like a classic bait-and-switch experience. I’m sharing this review to help the next buyer. Dont let your gaurd down. Take screenshots of everything—the advertised price, VIN, stock number, vehicle description, and any written communication. Don’t rely solely on what you see, and make sure the price is confirmed in writing before moving forward. This is mind blowing that such a prestigious brand would pull this stunt. wish i could provide photos. More

Worth a read: I linked websites for verification We were duped into visiting Bergen Maserati with a lower advertised price i/o the actual price that Bergen Maserati would sell the vehicle. The adver were duped into visiting Bergen Maserati with a lower advertised price i/o the actual price that Bergen Maserati would sell the vehicle. The advertised price of $28,481 including $1k Doc Fee, essentially making the Sale Price $27,481 + $1,000 Doc Fee for a total of $28,481 + Taxes & DMV We got to the Bergen Maserati and sat down w/Salesperson to work a deal, all of a sudden, the sale price of vehicle is now $38,481, $11k more than the Internet Listed Price. Salesperson says that new $38, 481 i/o $27,481 includes a 2-year CPO Warranty that We did not ask for or want. We did the math at Listed Price of $28,481 including Doc Fee, the Total will be $31,182.54 Sale Price $27,481 + Doc $1000 + Tax 8.375% $2,301.54 + DMV $400 = $31,182.54 Total Now Remember, Bergen Maserati, now says the Sale Price is $38,481 + $898 Doc Fee, not only did the Sale Price change, but they're also Doc Fee changes, which is illegal. Sale Price $38,481 + Doc $898 + Tax 8.375% $3,222.78 + DMV $400 = $43,001.78 Bergen Maserati's Internet Listed Price vs. Bergen Maserati's TRUE SALE PRICE $31,182.54 - $43,001.78 = ($11,819.24) New Jersey allows All Dealerships to charge JUNK FEES, but the Fees must be listed within the ADVERTISED PRICE, not as a surprise Finally, before leaving, Bergen Maserati offered a $37,500 total w/o CPO Warranty and now the $11k+ CPO Warranty has changed to a $6,317.46 Recondition Fee. More

Adolfo is excellent! If I could give him 20 stars, I would 100% He’s super fast, friendly, and provides outstanding customer service. Highly recommend working with Adolfo If I could give him 20 stars, I would 100% He’s super fast, friendly, and provides outstanding customer service. Highly recommend working with Adolfo. More

They provided excellent customer service and went above and beyond to make sure we got the exact car we wanted. The entire application and financing process was handled smoothly. I highly recommend this de and beyond to make sure we got the exact car we wanted. The entire application and financing process was handled smoothly. I highly recommend this dealer for your next vehicle! More

Damion was fantastic and such a huge help while my son bought his first car at a real dealership! They made the whole thing smooth and easy. Thank you guys! I would definitely recommend them to anyone loo bought his first car at a real dealership! They made the whole thing smooth and easy. Thank you guys! I would definitely recommend them to anyone looking for a good car at a fair price! More

Amazing experience with Damion from this location. He made 100% sure to help me as much as possible, even texting me all the information before I came to view the car! I will recommend this place to e He made 100% sure to help me as much as possible, even texting me all the information before I came to view the car! I will recommend this place to everyone I know. More

I purchased my second car here and couldn’t be happier. I really appreciated how much effort they put into keeping everything clean and safe. The sales approach is friendly, low-key, and completely pressur I really appreciated how much effort they put into keeping everything clean and safe. The sales approach is friendly, low-key, and completely pressure-free. These guys have earned my business again for sure! More

Had an excellent and very professional vehicle purchase. I got an awesome truck at a great price with a very manageable payment plan. The sales team addressed all my concerns and took care of everything. Th I got an awesome truck at a great price with a very manageable payment plan. The sales team addressed all my concerns and took care of everything. Thx!! More

Great customer service! I would highly recommend checking out these guys first when you’re shopping around. I’m very satisfied with the vehicle we found and even more impres I would highly recommend checking out these guys first when you’re shopping around. I’m very satisfied with the vehicle we found and even more impressed with the price! My partner and I worked with three really kind and helpful gentlemen throughout the whole process. Thank you again! More