Maserati of Bergen County

Super happy with their service center. Ted was super helpful and answered all of my questions in a heartbeat. I felt confident in their services and was literally in and out of the dealers Ted was super helpful and answered all of my questions in a heartbeat. I felt confident in their services and was literally in and out of the dealership More

Totally stoked about my brand new Maserati! Damion Lawrence was a legend, made the whole thing a breeze. Loved the vibe at the dealership, so welcoming. Def recommend! Damion Lawrence was a legend, made the whole thing a breeze. Loved the vibe at the dealership, so welcoming. Def recommend! More

Trusted dealer especially when it comes to buying a new Maserati Levante. They are honest and transparent! TySM!! Maserati Levante. They are honest and transparent! TySM!! More

I recommend them as the best dealer for brand-new Maserati models. I got my Maserati Grecale here for an outstanding price. The staff is wonderful! Professional and knowledgeable people. A pleasure t Maserati models. I got my Maserati Grecale here for an outstanding price. The staff is wonderful! Professional and knowledgeable people. A pleasure to work with! More

New Maserati Quattroporte is a marvel! The staff's knowledge and passion for the brand made the whole experience unforgettable. The smooth process and exceptional service were remarkable. The staff's knowledge and passion for the brand made the whole experience unforgettable. The smooth process and exceptional service were remarkable. More

We had the best experience ever. Peter helped me purchase my first Maserati. He took an extra step to prepare all the documents needed so I won’t spend too much time. Financing was e Peter helped me purchase my first Maserati. He took an extra step to prepare all the documents needed so I won’t spend too much time. Financing was excellent as well. Thank you guys for the best service ever!!! More

They have trustworthy and competent staff that I know I can trust! THX for great help with the car choice! can trust! THX for great help with the car choice! More

Firstly, I find it very hard to believe that the positive reviews for this dealership are genuine. I have never experienced such an unprofessional business in my life. I purchased and took delivery of w reviews for this dealership are genuine. I have never experienced such an unprofessional business in my life. I purchased and took delivery of what I believed to be a CPO Maserati on November 12, 2023. I live in Cape Cod but found the car I was looking for at Bergen Maserati in New Jersey. I traded in my last Maserati during the purchase. To date, the dealership has not paid off my trade in, they have still not registered my new car and countless emails, texts, and phone calls to the manager are ignored and unanswered. I've been trying to deal with the manager as the person who sold me the car ( who I found out was really the finance manager) has been missing since the day after I bought the car. Zero return correspondence. This is the most inept manager I've ever experienced. I own my own businesses and can't believe this guy even has a job. And shame on Maserati for allowing this franchise to exist. Is it really that hard to return a phone call, text, email? And where s the customer service after making such a large purchase? This is the complete opposite of any car I've ever bought- Almost to the point that I think I'm being punk'd. My car is currently at the dealership undergoing repairs that should've been done before the car ever left the lot being CPO - I will be filing complaints with Maserati and the state of NJ- And can't wait to get back to my regular Maserati dealer in Boston. More

Stopped by a few times before I finally decided on a car. I mostly spoke with Eddie while I looked around and he always went above and beyond to provide exceptional customer service! I mostly spoke with Eddie while I looked around and he always went above and beyond to provide exceptional customer service! More

The service area was clean and the mechanics were courteous and presentable. Unfortunately, they charged me about 2 or 3 times the amount for a non-intensive oil change and check over (it was actuall courteous and presentable. Unfortunately, they charged me about 2 or 3 times the amount for a non-intensive oil change and check over (it was actually my first oil change and I bought the car new). The service was done so I paid it and started looking for alternatives. However, when I had an issue with the TPMS (likely dead battery on one) and asked about some details of the sensor, the person I spoke with guarded it like it was KFC's secret recipe. Guess what, I knew what brands they used but was just trying to narrow it down for research purposes and ready a potential replacement before removing a tire at a shop and finding out their sensors won't be compatible. As a car guy, I do like learning about my vehicles. The reluctance of helping an owner for a simple part is a deal breaker. In all my years and various ownerships/brands, this is the first time that a service/parts dept was evasive about a part. It makes me wonder about the tactics of an organization which also makes me lose confidence in them. Thus, I started taking my service business to the dealer on Rt10. Maybe the staff has changed since but I'm satisfied with my current center now. This also means I'll likely not buy from their sales anytime soon. More