Maserati of Bergen County

Before I drove off the lot, the dealership ensured that the Maserati Ghibli was in impeccable condition. It was washed, polished, and even had a full tank of gas waiting for me. It was a fantastic finishin the Maserati Ghibli was in impeccable condition. It was washed, polished, and even had a full tank of gas waiting for me. It was a fantastic finishing touch to an overall excellent buying experience. More

Excellent people! I bought my used Ghibli, and it was a dream come true!!! Super clean, drives and feels like new! Adolfo was a true professional from start to finish I bought my used Ghibli, and it was a dream come true!!! Super clean, drives and feels like new! Adolfo was a true professional from start to finish and got me an excellent deal as well as a lower interest rate than I expected. I won't buy from another group, these guys are a first class dealership! More

I purchased a vehicle on April 6, 2023. I did not receive my license plate and paperwork until July 8, 2023. I’ve been buying cars from the tristate area for over 40 years. The Maserati of I did not receive my license plate and paperwork until July 8, 2023. I’ve been buying cars from the tristate area for over 40 years. The Maserati of Bergen County is the worst dealership I have encountered. After my 30 day temporary plate expired, they provided me with a courtesy letter explaining the issues with the DMV in the event that I was stopped by the police. I contacted this dealership weekly concerning my license plate / paperwork. The standard answer from the dealership was provide us with your cell phone number and we’ll call you back after we’ve contacted the DMV. They NEVER called me back. I then contacted and made a formal complaint with the New Jersey Motor Vehicle Commission. Once the Commission was involved with my situation, I received my license plate and paperwork in 2 weeks. Amazing, isn’t it?! On July 8th I received a call from Megan of Maserati stating that she had the plates and paperwork concerning my vehicle. She wanted to know if I was going to pick them up or she could mail them out on Monday July 10th. I stated that I would pick up my items on Monday. I did not trust them! When I arrived at the dealership, the woman at the front desk assisted me with my paperwork and license plate. I had a question in which she was not able to answer. At that moment, Eddie (my sales rep), was passing by and she asked him for assistance. Eddie stated he was busy, but would return in a few minutes. He never returned to answer my question. He did not even look at me – he knew they were messing with me. Lastly, let’s talk about Charlie, the Sales Manager. Whenever I made a visit to the dealership to check in on my paperwork in person, he would inform me to speak with Eddy. His common reply was I have nothing to do with your problem – you need to speak to someone from the office upstairs. Charlie was of no help at all. Buyers – stay away from this dealership. And to the New Jersey Motor Vehicle Commission – thank you very much for your assistance. Tony T. More

Deciding to trade in my old car for a Maserati Levante was a big decision. Eddie Murcia's assistance and guidance throughout the entire process made it a joy. He negotiated a fair deal for my old car, and was a big decision. Eddie Murcia's assistance and guidance throughout the entire process made it a joy. He negotiated a fair deal for my old car, and before I knew it, I was driving away in my new Maserati. More

Who knew that purchasing a used vehicle could feel just as thrilling as getting a new one? Damion proved that it's possible. I'm now the proud owner of a Maserati Quattroporte. Damion facilitated the entir as thrilling as getting a new one? Damion proved that it's possible. I'm now the proud owner of a Maserati Quattroporte. Damion facilitated the entire process, including the trade-in of my previous car, making it remarkably stress-free. More

I walked out with a brand new Maserati Quattroporte and have only good things to say about this dealership. They are transparent and reliable. have only good things to say about this dealership. They are transparent and reliable. More

Just got my brand new Quattroporte here. All the staff helped me a lot and were easy to talk to. Would recommend buying from here All the staff helped me a lot and were easy to talk to. Would recommend buying from here More

Getting a Maserati Granturismo for financing from them was the best decision. The price exceeded all my expectations. Highly recommended! was the best decision. The price exceeded all my expectations. Highly recommended! More

Totally honest through the entire process. I never felt rushed or pressured. Great people, great experience. Love my new Gran Turismo. I never felt rushed or pressured. Great people, great experience. Love my new Gran Turismo. More

Took my GranTurismo in for service and the experience was top-notch. The technicians were knowledgeable and the quality of service was impeccable. Plus, they had me back on the road in no time. The comfort a top-notch. The technicians were knowledgeable and the quality of service was impeccable. Plus, they had me back on the road in no time. The comfort and efficiency at this service center were truly impressive. More