Maserati of Bergen County

I purchased a car from Maserati of Bergen County on July 8th, 2025, and my experience has been nothing short of a nightmare. As of today, my permanent plates still have not been provided. My second temporar 8th, 2025, and my experience has been nothing short of a nightmare. As of today, my permanent plates still have not been provided. My second temporary plate expired back on September 20th, leaving me unable to legally drive the car I am paying for every month. When I bought the vehicle, I immediately had to spend over $2,500 on new tires and repairs to all four rims — issues that their so-called “great service department” should have caught before selling the car. The dealership claims they carefully inspect cars, but my experience proves otherwise. Every time I contact them, I get excuses or no updates at all. Their representative even stated the dealership is “not at fault,” but the fact remains: a title should be cleared before selling a car. I’ve since learned that I am far from the only customer dealing with this problem — their reviews are filled with stories just like mine. This dealership has shown a total lack of accountability and professionalism. I would strongly warn anyone considering doing business here: look at the many negative reviews before you risk ending up in the same situation. More

This is by far the best place I have found! ! The customer service is great and the staff is amazing guys who really care!! Its a reliable dealership with great cars and service!! ! The customer service is great and the staff is amazing guys who really care!! Its a reliable dealership with great cars and service!! More

Big thanks to the entire team. They made the whole process smooth, even when we ran into a few hurdles. I got the car I wanted and I’m super happy about it. They made the whole process smooth, even when we ran into a few hurdles. I got the car I wanted and I’m super happy about it. More

My best recommendations to these folks. The guy that helped me out was wonderful he had me in and out of there with a good deal. The guy that helped me out was wonderful he had me in and out of there with a good deal. More

These folks are great! They gladly went above and beyond to make sure I left completely satisfied with my purchase. Thx! They gladly went above and beyond to make sure I left completely satisfied with my purchase. Thx! More

After browsing some cars on their website and taking interest in one, I was quickly put in contact with Adolfo. I’m delighted with the car he offered and the actual process of purchasing the car was han interest in one, I was quickly put in contact with Adolfo. I’m delighted with the car he offered and the actual process of purchasing the car was handled quite efficiently. I would definitely come back to him again to buy another car! More

Must say I had the best car buying experience ever! ! They have followed through with everything they have said or promised. I told them my budget and my wants and they did everything possible to help m ! They have followed through with everything they have said or promised. I told them my budget and my wants and they did everything possible to help me get it. Thanks to the whole team! More

In the past I’ve usually had not so good experiences while trying to get a vehicle. On the day my vehicle was totaled Peter was able to get me the car that i wanted and was very professional with handli while trying to get a vehicle. On the day my vehicle was totaled Peter was able to get me the car that i wanted and was very professional with handling everything. Thanks again! More

Beware. This 'dealership' is the most chaotic, dysfunctional and phony enterprise any customer can encounter. The stench of a bad purchasing experience linge This 'dealership' is the most chaotic, dysfunctional and phony enterprise any customer can encounter. The stench of a bad purchasing experience lingers long after the purchase of a high end used car that these people pass through their books. They buy 'shiny trinkets' to lure folks onto the lot, specifically, used high-end exotic cars at auction. They have no idea how to service them, and in spite of that, they add on a $4000 fee for fluid changes and other crap that simply is NOT done. Be alert when signing documents because they try to sneak in service contracts in the fine print. I can understand how management refuses to respond to customer concerns, but I find it appalling how the sales staff can tolerate the lack of ethics, trust and manners that are used to sell fine cars that they should not be allowed anywhere near. More

We had an awesome experience here! Damion went above and beyond to help us, was super easy to work with, and answered all our questions. He really took the stress out of car buying and Damion went above and beyond to help us, was super easy to work with, and answered all our questions. He really took the stress out of car buying and financing. We’ll definitely be going here for any future car purchases! More