Maserati of Birmingham

The entire experience of car buying was a pleasure! Christian did a great job taking care of us. The entire staff was so kind. The easiest vehicle purchase I have ever had also. Thank you all so much! Christian did a great job taking care of us. The entire staff was so kind. The easiest vehicle purchase I have ever had also. Thank you all so much! More

The dealer found an issue during a standard service that they didn’t have time to fix. So we made an appointment to have it fixed later. When that appointment time came, I dropped the car off a day early us they didn’t have time to fix. So we made an appointment to have it fixed later. When that appointment time came, I dropped the car off a day early using the after hours drop box. Four days later I hadn’t heard any response. I called and they said they were so backed up that it wouldn’t be done until next week. So not only was the appointment meaningless, but also there was no communication at all. More

My car has been there for a month now. And they said it’s waiting on a part. I need my car. It’s the same problem over and over again. The amp going out. Another issue is the front end a And they said it’s waiting on a part. I need my car. It’s the same problem over and over again. The amp going out. Another issue is the front end alignment I have gotten several alignments, but they keep saying I don’t need one. But my tires are worn on the inside. Something is just not adding up. Another guy said he wouldn’t even try to align it because my front end was pushed back, but Maserati says nothing is wrong. I buy tires every two to three months. Something is not right! More

The service was quick and the staff was friendly and helpful. There were snacks and coffee. helpful. There were snacks and coffee. More

Tom and Johnathan are very nice and professional! They greet me with a smile and help to share what I need to keep my car in top shape condition! They greet me with a smile and help to share what I need to keep my car in top shape condition! More

Pleasant lounge, competent service staff, equals a warm and fuzzy visit. Expect nothing less than excellence. M of B delivers! I was pleased with the sale, and the experience continues. Thanks! and fuzzy visit. Expect nothing less than excellence. M of B delivers! I was pleased with the sale, and the experience continues. Thanks! Steve B More

Excellent customer service. Very glad we have this level or care and concern for us and our car here Very glad we have this level or care and concern for us and our car here More

Always great service and overall experience. The staff is very friendly and knowledgeable. I enjoy the available refreshments as well. The staff is very friendly and knowledgeable. I enjoy the available refreshments as well. More

I hope to complete my service after my 3rd attempt. 1st time, they couldn't get it completed in timely manner. I live 120 miles away and couldn't wait. 2nd time, they didn't have my appointment boo 1st time, they couldn't get it completed in timely manner. I live 120 miles away and couldn't wait. 2nd time, they didn't have my appointment booked from 1st reschedule so didn't have the parts in stocks to complete full order. People were curious and likeable but results are incomplete. I'm disappointed but becoming conditioned to accept mediocre. Mike Bruce More

The gentlemen in the service department are knowledgeable, accommodating, and professional. The service is efficient, effective, and reasonably priced. knowledgeable, accommodating, and professional. The service is efficient, effective, and reasonably priced. More