Maserati of Naples - Naples Luxury Imports - Service Center

Had two issues with my '2018 Maserati Ghibli Called and made an appointment with David Ross. Set up an immediate appointment to correct my issues. Dropped off car first thing in the morning, Davi Called and made an appointment with David Ross. Set up an immediate appointment to correct my issues. Dropped off car first thing in the morning, David R. explained the procedure, may take a few days, provided me with a loaner and David kept me informed as to the progress on a daily basis. Very good communications. More

Minor Body repair on Maserati James young handled the entire process very well , he provided a replacement car whilst the panel work was being done and had the car ready for collec James young handled the entire process very well , he provided a replacement car whilst the panel work was being done and had the car ready for collection the following day More

Excellent service and service adviser James Young, service adviser, responded immediately to issue with air-conditioner, picked up my car at my home, followed up with diagnostic informatio James Young, service adviser, responded immediately to issue with air-conditioner, picked up my car at my home, followed up with diagnostic information and let me know he needed the car for a week. I asked for a loaner, he arranged it, called when the car was done, had the car immaculately cleaned when it was ready for pick-up. All he needed was a signature from me after his review of what was done. Prompt, excellent and quality service all around! More

It’s always a pleasure to work with Sergio. Responsiveness, quality of service and attention and doing it right the first time are all excellent. Responsiveness, quality of service and attention and doing it right the first time are all excellent. More

Sergio was the best with follow up, explanation of service needed and required. He was very thorough during the entire process and extremely experienced and knowledgable. service needed and required. He was very thorough during the entire process and extremely experienced and knowledgable. More

I have been bringing my Maserati to Sergio ever since I moved to Naples. Sergio is the only reason I purchased another Maserati from that dealership. He should be in charge of training all of your employee moved to Naples. Sergio is the only reason I purchased another Maserati from that dealership. He should be in charge of training all of your employees! If you lose Sergio you will lose me. More

Thanks Luke!!! Great Service, as usual! On time and a pleasurable experience, once again. Thanks for taking great care of me every time I'm there! pleasurable experience, once again. Thanks for taking great care of me every time I'm there! More

No thank you Sergio Taddeo has taken care of our car since we bought it. When you are in and out of Naples....service can sometimes be remote....no matter what the Sergio Taddeo has taken care of our car since we bought it. When you are in and out of Naples....service can sometimes be remote....no matter what the issue Sergio is there. As a matter of fact, one of the reasons we have not purchased a new car....is that Sergio does such a great job taking care of the old one. More

James took very good care of me and my Maserati! The pickup and delivery of my car, and the loaner car were very much appreciated! pickup and delivery of my car, and the loaner car were very much appreciated! More

I contacted James Young after noticing I needed a new part. Luckily, it was covered under warranty. James was very professional and courteous in following up with me. He quickly ordered the part. Upon dr part. Luckily, it was covered under warranty. James was very professional and courteous in following up with me. He quickly ordered the part. Upon dropping off my vehicle, it was repaired and washed within 90 minutes. Fantastic customer service! More