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Mass Auto Outlet
Worcester, MA
35 Reviews
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35 Reviews of Mass Auto Outlet
October 20, 2015
Car for my Daughter I recently bought a car for my daughter and i did let dave know that it was very important to me that she had a good experience with her first car fro I recently bought a car for my daughter and i did let dave know that it was very important to me that she had a good experience with her first car from a dealership . I Picked up a 2007 Toyota Camry and after driving it for a day we noticed a couple small issues and one big one . Called Dave and he asked me to make a list and bring it in at anytime . He had the car for a couple days and when i got it back it was 100% fixed and done 100% correct . I get that some mechanics will half xxx things just to get rid of you but that didn't happen here . I had mixed feelings on how this fix was going to end up and i am VERY pleased that they did a great job. I would and will go back for another car soon . I would like to thank you Dave and Crew for helping me teach my daughter there are good people in some businesses and will honor what they say from the beginning . Thank you Dave and Mechanics !!!! Mike H. More
by Mikey1895
Employees Worked With
Dave and Mechanics
Helpful July 03, 2015
Amazing Service I highly recommend this dealership. It was a pleasure doing business here and I will continue to do so in the future. You will not be disappointed! I I highly recommend this dealership. It was a pleasure doing business here and I will continue to do so in the future. You will not be disappointed! I cannot thank everyone enough! More
by HM1987
Employees Worked With
Dave
May 15, 2015
Great car, Great service I bought a Jeep Grand Cherokee from Dave about 6 months ago. About 65 days after I bought the vehicle it needed brakes. Dave fixed the brakes free of I bought a Jeep Grand Cherokee from Dave about 6 months ago. About 65 days after I bought the vehicle it needed brakes. Dave fixed the brakes free of charge even though he could of charged me. I strongly recommend this dealership to anyone needing a vehicle that will not break the bank. Thank you. More
by Robert Meacham
Employees Worked With
Dave
April 04, 2015
I've bought 3 cars from Dave at Mass Auto over the years Back in 1996 I bought a BMW FOR $3600 and it had 112,000 miles on it......it lasted so long that my daughter drove it to college in 2002 at ASU in Ari Back in 1996 I bought a BMW FOR $3600 and it had 112,000 miles on it......it lasted so long that my daughter drove it to college in 2002 at ASU in Arizona and she drove it to Spring. Break in MEXICO (unbeknownst to me of course) and in 2004 it needed transmission work so she ended up trading it in to Dave with 260,000 miles for small $$$ and bought an Audi sedan. After college she brought the Audi to Texas where it drove her to and from Graduate Scool until in 2007 a guy had a tire blow out on the 610 loop and came careening into her lane. The car took the worst of it and no one in the car was even scratched. Heavy well-built car. I loved both those cars. I've never used Dave's mechanics. Any maintenance and needed repairs were done by my own mechanic. These are high mileage cars to begin with...but if you like the strength and comfort of a high priced car and at a price you can pay, then you have to realize that there will be scheduled maintenance. Such as, at a certain mileage you may have to have belts, hoses, etc done to the car. There's a local shop in Spencer that specializes in foreign cars that I would use when I lived up there. If you look at the make, model and year of the car and check out the scheduled maintenance you'll know what the car will need at what mileage mark.... Believe me, if you're buying a car that is solid, and comfortable, for a price 1/10th of what those cars normally go for....then you have to be prepared for the inevitable upkeep.... Other than those two cars I bought a Saab from Dave.....had that car for years and loved it!!! It looked like a sports car but the hatch back provided room for my music equipment for when I play out. Now I live over an hour from MassAuto and I've recently bought a car on car payments and you can hear the road noise while driving, it's manual air temp (no climate control) and it feels lighter especially on windy days when I am pushed around by the gusts of wind.....I live on the water ha ah aha. And the sound system is run of the mill eh, so so hard to tell with all the road noise. So, get less of a car for more of a price and have Joe Big Time Dealer who tells you that with the bumper to bumper coverage we we sold you for $1,000 doesn't cover (that)......which they've done to me and also with tire protection which when you need a tire they say "it looks like you punctured it via a road hazard and not normal wear and tear? No tire replacement for you!" -or- Get down and dirty, research the car you're buying from MassAuto.....find out what the costs would be to own that car and find a good local mechanic that deals with that type of car and be happy that you're in a well built, comfortable car, for an extremely low price, and just be aware that these cars, like all cars, need to be cared for..... When the current car I have now needs replacing, I've decided.....ll I had better overall performance from MassAutos cars. I miss my climate controlled, leather seats, Bose stereo, sun roof, road hugging, built like a tank, quiet inside ride ....... BL Harvey-Reed More
by BLHarveyReed
Employees Worked With
Dave
December 08, 2014
Sleezy Rude owner, dumbest so-called "mechanics" I dealt with the owner named xxxxxxx, I mean Dave. He acted professional and like he cared and as if he was a good dealer. But when it came down to th I dealt with the owner named xxxxxxx, I mean Dave. He acted professional and like he cared and as if he was a good dealer. But when it came down to the repairs he was obligated to fix, he drew it out as close to the warranty limit, jerry-rigged the repairs, got me an inspection sticker illegally from his friend, and now in order to get new inspection sticker I have to pay to have my e-break fixed. He is a professional cheater/conniver. Be aware and find someplace real with honest people. Also he will raise his voice to you without hesitation. He is your stereotypical terrible lying car dealer. If you want to experience what everybody jokes about with these guys, come visit this xxx even if you dont plan on buying a vehicle. More
by Kayakin420
Employees Worked With
Dave
August 18, 2014
Quick got my wife approved in mins got car next day I just bought a 2002 volkeswagen passat It was cool getting my car so quick found out the car had some problems dave was quick to fix them for me even I just bought a 2002 volkeswagen passat It was cool getting my car so quick found out the car had some problems dave was quick to fix them for me even after my warrentee had expired for free even had my car back the same day with all but one problem fixed because the part is on order gonna go sometime this week to get that fixed dave is a little rough around the edges but other wise he is a man of his word and i respect that thank you dave More
by Erik420
Employees Worked With
Dave
August 21, 2013
I purchased a 2002 Volkswagen for my daughter. We tried a couple but changed our mind and decided upon another. Dave was agreeable to lessen the price and agreed also to fix the items I noted and handed a couple but changed our mind and decided upon another. Dave was agreeable to lessen the price and agreed also to fix the items I noted and handed to him. He informed me of his warranty and repair policy. I am confident that we purchased a good vehicle and that Dave will live up to his word if anything goes wrong. More
by amhly
Employees Worked With
David A.
May 30, 2013
First talked to Dave on the phone. He was willing to negotiate price and was very nice. However he lied about the details of the truck. Said the body had absolutely NO rust on it. There was rust on a negotiate price and was very nice. However he lied about the details of the truck. Said the body had absolutely NO rust on it. There was rust on all fenders and the bottom of the doors (which was terribly patched and the paint didn't match). The windshield was cracked and the tires where bald. He told me over the phone it needed nothing and this is why I drove a good distance to see the truck. Obviously I was disappointed when I got there. Dave was rude and sarcastic right off the bat. After I drove the truck he asked me what I thought. While telling him what I thought and what my concerns were he continually interrupted me and minimized whatever I was saying. He then told me to "spit it out" as I was trying to say something to him. The mechanics were working with the garage doors open, ogling my wife as we looked over the truck in the dealer parking lot. More
by meluuch
Employees Worked With
Dave
May 23, 2012
I was under some time pressure to get a car, Dave suggested I test drive until I found one I liked. About 7 drives (the entire morning) later, I added a repair list based on the test drive to the ca suggested I test drive until I found one I liked. About 7 drives (the entire morning) later, I added a repair list based on the test drive to the car I liked best. Dave lowered the price and made repairs as agreed, some over time days later. Staff were helpful - I suspect some of the sour grapes reports might result from not being flexible. These are used cars, of unknown total status, and it takes time and some money to work through issues. I found Dave very reasonable. I rated the price as "good" not "great" because it was more than the KBB minimum and I always want the lowest price. But with the free/included repairs, maybe it all worked out the same. More
by Maroon91
Employees Worked With
Dave and mechanics and delivery
March 24, 2012
I bought a 2001 Subaru Outback in January from Dave. The car has performed very well and i got it for a fair price. I called him last week because i thought i heard a noise coming from under the hood. He ha car has performed very well and i got it for a fair price. I called him last week because i thought i heard a noise coming from under the hood. He had me drop it off to be looked at. He had one of his employees drop me off at work while he fixed it.. and when i got out of work the car was done and dropped off back at my job. He said since the car only needed a belt replaced that he fixed it for free even though i was out of the state warranty. I recommend this dealer to anyone looking for a used car under 10k. Thanks again Dave! More
by NMadsen21
Employees Worked With
Dave
