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Massey Cadillac of Orlando
Orlando, FL
195 Reviews
About Massey North - Your Orlando CADILLAC Dealer
At Massey North, we offer new 2011 CADILLAC cars in Orlando, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Orlando.
For years, our financial staff at Massey North has offered expert advice for those seeking a great CADILLAC car loan or lease. Our service doesn't stop there. Orlando customers can come in and take advantage of our knowledgeable CADILLAC car repair technicians and a fully-stocked inventory of CADILLAC car parts.
You can reach Massey North any time by filling out our contact form, by calling us at (800) 798-0116, or simply visiting our Orlando CADILLAC dealership at 4241 North John Young Parkway, Orlando, FL 32804.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
By Type
Showing 195 reviews
May 28, 2025
I had an excellent experience at Massey Cadillac when purchasing a 2025 CT5. I was treated honestly and professionally by the staff and sales managers. It was a delight compared to other dealership’s. I purchasing a 2025 CT5. I was treated honestly and professionally by the staff and sales managers. It was a delight compared to other dealership’s. I love my new Cadillac! More
by toni.sorrentino1
Employees Worked With
Paul Zayas and Jay?
May 16, 2025
Dan B. Was nice to meet and work with. I made a good deal and everyone was happy. I would recommend this dealership to my friends. Was nice to meet and work with. I made a good deal and everyone was happy. I would recommend this dealership to my friends. More
by XT4
Employees Worked With
Dan Busby
May 11, 2025
The salesman lied about the car having two keys or more only received one. they would not give me a temporary tag, they said I had to buy a new one for $460.00 when I could have transferred my tag that only received one. they would not give me a temporary tag, they said I had to buy a new one for $460.00 when I could have transferred my tag that I just bought In March of this year. Talked to the used car manager about sending me the paper work on the sale, Finally received them after two and a half weeks,also he said he would take care of getting me the temporary tags, that conversation , was recorded and there absolutely no communication. More
by rinie49
Employees Worked With
Brandon Jones
April 27, 2025
Outstanding service from each and every department. Thank you Brandon, manager, Alicia, finance and especially Raymond who was exceptional throughout the process Thank you Brandon, manager, Alicia, finance and especially Raymond who was exceptional throughout the process More
by Raju Patel
Employees Worked With
Raymond Klimkowski
April 26, 2025
We worked with Dan on the purchase of our 2015 Escalade and cannot recommend him enough. He made the deal super easy as we were coming from out of town. The entire team was a dream to work with. We are in and cannot recommend him enough. He made the deal super easy as we were coming from out of town. The entire team was a dream to work with. We are in love with our new ride! Highly recommend this dealership and Dan! More
by courtney.haufler
Employees Worked With
Dan
April 22, 2025
My husband and I had a great experience shopping with James at the John Young location. James was very patient, knowledgeable and provided excellent service. It is because of James that we purchased a Ca James at the John Young location. James was very patient, knowledgeable and provided excellent service. It is because of James that we purchased a Cadillac. Thank you, James! Patti Rader More
by prader
Employees Worked With
James
April 09, 2025
I was searching for a car and went to many dealerships and heard about the Optiq so I came to Massey Cadillac . The receptionist that greeted me was kind and friendly and the dealership was immaculate. My and heard about the Optiq so I came to Massey Cadillac . The receptionist that greeted me was kind and friendly and the dealership was immaculate. My sales woman was Melinda Edwards and I couldn’t have been happier! She was knowledgeable, kind, sweet and above all did not make it like the typical car salesman pressure feel that everyone dreads to experience when they car shop! She has continued to follow up and also up be available for any questions I’ve had since I’ve taken the car home . Everyone made this experience so smooth and refreshing including the manager Brandon and Alicia Pyle in finance . Alicia kindly went over all paperwork and answered all questions but making what’s usually a monotonous experience enjoyable! We actually had some good laughs and conversation . Overall great experience! I would definitely refer someone to this dealership! More
by Angelinfla1969
Employees Worked With
Melinda Edwards , Alicia Pyle , Brandon
