Massey Cadillac of Orlando

2017 Escalade Purchase - GREAT EXPERIENCE Just bought my 2017 Escalade Platinum. Sales team was very professional. Many thanks to James Stein, Adam Hopper, and Billy Han. If you need Just bought my 2017 Escalade Platinum. Sales team was very professional. Many thanks to James Stein, Adam Hopper, and Billy Han. If you need a new vehicle, reach out to James Stein. He and Billy's customer service are second to none, and will assist you with anything you need! Tyler N. More

Great Service by a very professional and friendly staff Margaret Clevenger, was attentive, professional and assisted in making sure all my warranty repair needs were complete. Margaret is the epitome of a t Margaret Clevenger, was attentive, professional and assisted in making sure all my warranty repair needs were complete. Margaret is the epitome of a true professional and what great customer service is meant to be A+ More

Great Ric was fabulous. I will continue to come back there because of him I appreciate his professional attention to detail. I felt safe and well taken ca Ric was fabulous. I will continue to come back there because of him I appreciate his professional attention to detail. I felt safe and well taken care of because of him More

Great Service Massey did the service in a timely fashion, gave it back to me on the date promised, and gave the car back clean. I highly recommend Massey Cadillac. Massey did the service in a timely fashion, gave it back to me on the date promised, and gave the car back clean. I highly recommend Massey Cadillac. More

Warranty Service Look...getting a service advisor that actually takes the time to break things down for you is worth while. No guessing when it comes to if it's going Look...getting a service advisor that actually takes the time to break things down for you is worth while. No guessing when it comes to if it's going to be right when you show back up; you'll know that B4 you leave. Oh... did I mention Ric Angelotti is the man! A special shout to the GM as well! Massey North! More

Good Service Got Better I have been dealing with Massey Orlando North since the 1990s I have had quality service there for a long time and I have to admit that the service ha I have been dealing with Massey Orlando North since the 1990s I have had quality service there for a long time and I have to admit that the service has improved. My experience with Margaret, the service writer, was outstanding. She was extremely helpful completed the service that I needed and more. I could not be any happier with Margaret and her team. More

Only and only customer-focused dealership The customer service was incredible. They did everything in their power to make sure we left with smiles on our faces. I highly recommend visiting. The customer service was incredible. They did everything in their power to make sure we left with smiles on our faces. I highly recommend visiting. More

Best purchase experience Spent time on the internet and researching the new Cadillac XT5. Negotiated Eprice. Extremely satisfied with price and vehicle delivery. Ask for Brand Spent time on the internet and researching the new Cadillac XT5. Negotiated Eprice. Extremely satisfied with price and vehicle delivery. Ask for Brandon. Best car purchase experience.. More

Price Change I went to see a vehicle after speaking to a sales person via phone. When I got to the dealership, the price quoted over the phone had changed dramati I went to see a vehicle after speaking to a sales person via phone. When I got to the dealership, the price quoted over the phone had changed dramatically. The dents described were much larger in reality. I tried to negotiate in a respectful manner and Chris just walked away rudely. More