Back

Massey Cadillac of Orlando

Orlando, FL

4.5
221 Reviews
About Massey North - Your Orlando CADILLAC Dealer At Massey North, we offer new 2011 CADILLAC cars in Orlando, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Orlando. For years, our financial staff at Massey North has offered expert advice for those seeking a great CADILLAC car loan or lease. Our service doesn't stop there. Orlando customers can come in and take advantage of our knowledgeable CADILLAC car repair technicians and a fully-stocked inventory of CADILLAC car parts. You can reach Massey North any time by filling out our contact form, by calling us at (800) 798-0116, or simply visiting our Orlando CADILLAC dealership at 4241 North John Young Parkway, Orlando, FL 32804.
Contact Dealership

4241 N John Young Pkwy

Orlando, FL

32804

Directions

Filter Reviews by Keyword

By Type

Showing 221 reviews

September 06, 2025

From start to finish the process was seamless was treated like family and have been coming here for years and the staff and sales people have been amazing every time More

by rcduke23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Sep 11, 2025 -

Massey Cadillac of Orlando responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Massey Cadillac of Orlando. We can't wait to see you again, have a great day.

August 29, 2025

I had an amazing experience at Massey Cadillac of Orlando! Joe Welch did such a great job from start to finish—patient, professional, and truly went above and beyond. I met with multiple dealers in T More

by Drea0519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Welch
Sep 08, 2025 -

Massey Cadillac of Orlando responded

Thank you for your kind words, we are delighted to hear that you had an amazing experience at Massey Cadillac of Orlando! Joe Welch is a rockstar and we are proud to have him on our team. We strive to provide the best service and unbeatable deals to our customers. We hope you enjoy your beautiful Cadillac and thank you for choosing us!

August 28, 2025

“Outstanding dealership! This was by far the best car-buying experience I’ve had. The team was knowledgeable, helpful, and made the entire process smooth and stress-free. I h More

by ryanmccallion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay , Eloy
Aug 31, 2025 -

Massey Cadillac of Orlando responded

Thank you for your kind words Ryan! We are thrilled to hear that our team was able to provide you with an outstanding car-buying experience. We truly appreciate your recommendation and look forward to seeing you again for your next vehicle. Happy driving!

August 27, 2025

Great buying experience. Ray was great, and he helped us get a great deal. Could not be happier. More

by psan1102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 31, 2025 -

Massey Cadillac of Orlando responded

Thank you for the kind words! We're thrilled that Ray provided you with a wonderful buying experience and helped you get a great deal. We are always here to make our customers happy!

August 20, 2025

Over all everyone was very nice and pleasant. The car didn’t have time to be detailed or wash the vehicle and the gas tank was half full. but we arrived late . We were offered to come back but we More

by Tine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 23, 2025 -

Massey Cadillac of Orlando responded

Thank you for your positive review! We apologize for the incomplete detailing and half-full gas tank. Please let us know if there's anything we can do to make it up to you. We are thrilled that you are happy with your purchase. Thank you for choosing us!

August 19, 2025

Jake provided a 5-star service, I'm a person that justo to think about going to a dealership I get anxious, but Jake emails and communication style made me comfortable since the beginning, when I finally w More

by felipe.cordeiro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Watts
Aug 27, 2025 -

Massey Cadillac of Orlando responded

Thank you for your kind words Felipe, we are so happy that Jake was able to provide you with a 5-star experience and make you feel comfortable during your visit to Massey Cadillac. We can't wait to welcome you back and help you find your Escalade!

August 16, 2025

Overall it was an excellent experience. Jake and Jay listened to our requests and came through with an amazing car and deal I’m really loving my 2025 Lyriq! More

by tonyaw12
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Watts and Jay
Aug 23, 2025 -

Massey Cadillac of Orlando responded

Thank you for sharing your experience with us! We're thrilled to hear that Jake and Jay were able to meet your needs and provide you with an amazing car and deal. Enjoy your new 2025 Lyriq and thank you for choosing us!

August 16, 2025

I couldn’t be happier with my new vehicle. The team was knowledgeable, patient, and very helpful. More

by driver0197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melinda, Jay
Aug 23, 2025 -

Massey Cadillac of Orlando responded

Thank you for sharing your positive experience with us! We are thrilled to hear that our team was able to provide you with knowledgeable, patient, and helpful service. Enjoy your new vehicle!

August 09, 2025

Totally unimpressed with both Massey North and Massey South. Website lists calls at different location that where they are listed on website. Talked to sales people at both locations. Neither seems ve More

by tartantwist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
not impressed with anyone I talked to at North or South Massey
Aug 22, 2025 -

Massey Cadillac of Orlando responded

We’re sorry to hear about your disappointing experience with our locations and lack of follow-up. This is not the service standard we strive for, and we appreciate you bringing this to our attention. We will address your concerns with the team to improve communication and responsiveness. Thank you for your feedback.

July 21, 2025

Great customer service James was amazing answer all my questions. And the financial was quick too More

by Annette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
Jul 22, 2025 -

Massey Cadillac of Orlando responded

Annette, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

2
...