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Massey Cadillac of Orlando

Orlando, FL

Overview
Reviews
Vehicles
4.4
222 Reviews
About Massey North - Your Orlando CADILLAC Dealer At Massey North, we offer new 2011 CADILLAC cars in Orlando, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Orlando. For years, our financial staff at Massey North has offered expert advice for those seeking a great CADILLAC car loan or lease. Our service doesn't stop there. Orlando customers can come in and take advantage of our knowledgeable CADILLAC car repair technicians and a fully-stocked inventory of CADILLAC car parts. You can reach Massey North any time by filling out our contact form, by calling us at (800) 798-0116, or simply visiting our Orlando CADILLAC dealership at 4241 North John Young Parkway, Orlando, FL 32804.
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4241 N John Young Pkwy

Orlando, FL

32804

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price finance loan Melinda Edwards

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Showing 222 reviews

July 21, 2025

Great customer service James was amazing answer all my questions. And the financial was quick too More

by Annette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
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Jul 22, 2025 -

Massey Cadillac of Orlando responded

Annette, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2025

Everyone was great it was like family that was the best experience I had in a long time THANK YOU More

by carldouglas0011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Roosevelt
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Jul 22, 2025 -

Massey Cadillac of Orlando responded

Carl, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2025

They don’t miss a beat even while under construction… excellent customer service! Take the time to shop through their stock on their website and pick out the cars to test drive. Easy and convenient. More

by Michele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ - Alicia - Brandon
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Jul 22, 2025 -

Massey Cadillac of Orlando responded

Michele, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2025

I really enjoyed working with Paul, he was patient, kind and most importantly not pushy and personable. He made sure to be honest and did not care about just making the sale. I had visited other dealers and More

by nicole.pruett17
Recommend Dealer
Yes
Employees Worked With
Paul Zayas
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Jul 10, 2025 -

Massey Cadillac of Orlando responded

Hi there, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2025

This dealership is totally incapable of providing customer service, they care nothing about the needs of their buyers. More

by Dab8707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon doe
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Jul 02, 2025 -

Massey Cadillac of Orlando responded

Hi there, we’re sorry to hear about your recent experience. That’s not the level of service we aim to provide, and your concerns are important to us. Our General Manager, Jay Halili, has attempted to reach out to you directly and would appreciate the chance to speak with you further to look into this. Please feel free to contact him at (407) 438-3838. We’d like the opportunity to make this right for you.

June 15, 2025

Great people to deal with. They explain the buying process all the way. They answer most of your questions before you ask them. They are very responsive, efficient, and friendl More

by jfmiller39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roosevelt
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Jun 17, 2025 -

Massey Cadillac of Orlando responded

Hello, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 14, 2025

Customer service is stellar from the back to front! AJ, my salesman, was very professional! More

by alicia.free723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ and Alexis
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Jun 18, 2025 -

Massey Cadillac of Orlando responded

Alicia, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 28, 2025

I had an excellent experience at Massey Cadillac when purchasing a 2025 CT5. I was treated honestly and professionally by the staff and sales managers. It was a delight compared to other dealership’s. I More

by toni.sorrentino1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Zayas and Jay?
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Jul 25, 2025 -

Massey Cadillac of Orlando responded

Hi Toni, we are very happy to have provided you with such a positive experience! We hope you have a great day!

May 16, 2025

Dan B. Was nice to meet and work with. I made a good deal and everyone was happy. I would recommend this dealership to my friends. More

by XT4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Busby
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May 21, 2025 -

Massey Cadillac of Orlando responded

Hi there, thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

May 11, 2025

The salesman lied about the car having two keys or more only received one. they would not give me a temporary tag, they said I had to buy a new one for $460.00 when I could have transferred my tag that More

by rinie49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Jones
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Oct 01, 2025 -

Massey Cadillac of Orlando responded

We sincerely apologize for the frustration and inconvenience you experienced during your purchase. This is not the level of service we strive to provide, and we understand your concerns regarding the keys, temporary tags, and delays in receiving your paperwork.

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