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Massey Cadillac of Orlando

Orlando, FL

4.4
144 Reviews
About Massey North - Your Orlando CADILLAC Dealer At Massey North, we offer new 2011 CADILLAC cars in Orlando, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Orlando. For years, our financial staff at Massey North has offered expert advice for those seeking a great CADILLAC car loan or lease. Our service doesn't stop there. Orlando customers can come in and take advantage of our knowledgeable CADILLAC car repair technicians and a fully-stocked inventory of CADILLAC car parts. You can reach Massey North any time by filling out our contact form, by calling us at (800) 798-0116, or simply visiting our Orlando CADILLAC dealership at 4241 North John Young Parkway, Orlando, FL 32804.
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4241 N John Young Pkwy

Orlando, FL

32804

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Showing 144 reviews

December 18, 2022

25k Market Adjustment is nothing but total greed. I sincerely hope when the car market changes that (all future potential and current customers remember this dealership for the greedy scam. Good thin More

by rod_deflumeri
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Internet
Dec 20, 2022 -

Massey Cadillac of Orlando responded

Good Morning Rod, We appreciate your interest in the all-new Cadillac CT5-V Blackwing. This particular vehicle is in such high demand with little or no supply. Currently, in the state of Florida, there are only 2 of the Blackwing models physically at a dealership (not ours). Our country is going through a phase where inflation, shortage of microchips, and part constraints are making some goods more expensive than others. A good example is the non-Blackwing CT5s. There is plenty of stock and they are selling at the Manufacture’s “Suggested” Retail Price or MSRP. We would be happy to assist you with one of these units. The Blackwing is very hard to come by however we hope in the near future that production does catch up to the market. This will then alter and change the narrative. Robert Moore, General Manager

Dec 20, 2022 -

rod_deflumeri responded

Mr Moore, good morning to you. I get the entire supply chain B.S.., I also understand that your dealership and some others are taking “full advantage of the entire situation” and a lot of consumers. God Speed to you and the owner but honestly, I wouldn’t purchase a bottle of water from your dealership after seeing your market adjustments. Greed is a terrible thing and also one of the Ten Commandments. If you can live with that I definitely have no issues living without the Blackwing as well. Good luck Rod

April 20, 2022

I just got my 2022 Cadillac XT5 from Massey Cadillac North, It was a nice experience doing business with this dealership, No Gimmicks, No Pressure. Darrell Baker who was my salesman was honest,very pr More

by Sals XT5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DARRELL BAKER ROBBINS FINANCE MANAGER
Apr 23, 2022 -

Massey Cadillac of Orlando responded

We are so happy to read such a great review about Massey Cadillac! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 27, 2022

I can’t say Thank you enough to Shawn Walck and the technician at Massey Cadillac. I relocated to Orlando and have never been to Massey before, my Cadillac was making a noise. Shawn was so nice and qu More

by jessnjaden08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walck and technicians
Mar 29, 2022 -

Massey Cadillac of Orlando responded

Thank you for your kind words and this wonderful review! We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2022

Bought a used truck from Massey had some issues a few weeks later and took it to their shop . Bill Waddle was very helpful and installed a new turbo only cost me a $100 what a great service department. W More

by Dr.ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Waddle/Shawn
Mar 23, 2022 -

Massey Cadillac of Orlando responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2022

Massey Cadillac and staff rocks! My saleswoman, Melinda Edwards was so amazing! She’s the best saleswoman on the planet! Love her! She & Brandon went way beyond my expectations, f More

by gobux1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melinda Edwards
Mar 23, 2022 -

Massey Cadillac of Orlando responded

We are so happy to read such a great review about Massey Cadillac! We're glad to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 18, 2021

I purchased 5 Caddilac Escalade over the years . I consider myself an outstanding customer with the folks who uses to work there but this team that is there now do not have no customer experience when More

by Jagthomas66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer service
December 15, 2021

I recently got my car serviced and Jake was very helpful! They have a great staff always professional and helpful. More

by LovelyCarGirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 16, 2021 -

Massey Cadillac of Orlando responded

Lovelycargirl, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

December 15, 2021

Great dealership, easy to work with. Both service and sales are helpful and easy to work with. More

by kris4765
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
Dec 16, 2021 -

Massey Cadillac of Orlando responded

Kris4765, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2021

Buying a car now a days was a nightmare for me especially when my car was totaled took 2 months learned a lot not all good actually didn't think it was going to happen but I must say when I happened upon Mas More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eloy, Mike, Jose, and Fritz
Dec 04, 2021 -

Massey Cadillac of Orlando responded

Hi Debbie, we are very happy to have provided you with such a positive experience! We're very happy to hear you had such a great experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your time here at Massey Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2021

Jake Luckydoo was very helpful he goes above and beyond to accommodate you in every way More

by Sheilah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Lori are outstanding I will send my friends to see them
Nov 29, 2021 -

Massey Cadillac of Orlando responded

Sheilah, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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