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Massey Cadillac of Orlando
Orlando, FL
195 Reviews
About Massey North - Your Orlando CADILLAC Dealer
At Massey North, we offer new 2011 CADILLAC cars in Orlando, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Orlando.
For years, our financial staff at Massey North has offered expert advice for those seeking a great CADILLAC car loan or lease. Our service doesn't stop there. Orlando customers can come in and take advantage of our knowledgeable CADILLAC car repair technicians and a fully-stocked inventory of CADILLAC car parts.
You can reach Massey North any time by filling out our contact form, by calling us at (800) 798-0116, or simply visiting our Orlando CADILLAC dealership at 4241 North John Young Parkway, Orlando, FL 32804.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
By Type
Showing 195 reviews
April 05, 2024
We came in to buy a used car that was on the internet. We had an appointment yet it took 4.5 hours for an all cash deal. The building is not customer friendly as it is way too quiet and looks like a war We had an appointment yet it took 4.5 hours for an all cash deal. The building is not customer friendly as it is way too quiet and looks like a warehouse. We were offered water once in 4.5 hours. We really thought dealing with Cadillac would have been a smooth classy event, it was not. The staff did not keep our salesman updated thru the process, it was confusion at every turn. Our salesman James really tried his best and was extremely professional. More
by Lkistler
Employees Worked With
James Allen
April 03, 2024
I cannot thank the team at Massey Cadillac North enough, for the superior service they provided me with the purchase of my new Cadillac XT5. from Darryl in sales to Larry B in service, they both went over t for the superior service they provided me with the purchase of my new Cadillac XT5. from Darryl in sales to Larry B in service, they both went over the car with me in detail and all the nice features it offers. They treated me like family, and I am grateful for all their help. They are a huge asset to this company and I can see why this dealership is so successful. Thank you again Massey Cadillac North. I will be purchasing all my cars from this team, from here on out. More
by Bruce Kalin
Employees Worked With
Darrell Baker/Larry Bracco and the finance director
March 30, 2024
Great service and paid attention to details Answered all my questions. I wasn’t going to buy a car, just wanted to check them out. Raymond really made it easy for me to buy my new car. my questions. I wasn’t going to buy a car, just wanted to check them out. Raymond really made it easy for me to buy my new car. More
by ben3wright
Employees Worked With
Raymond
March 29, 2024
Real Friendly staff easy to deal with help me with what exactly wanted. Wasn’t there a tremendous amount of time worked out a deal that was good for both of us how are you? exactly wanted. Wasn’t there a tremendous amount of time worked out a deal that was good for both of us how are you? More
by D graves
Employees Worked With
Five. Stars out of five.
March 10, 2024
Darrel was very professional and extremely helpful along with the finance manager when we purchased our lease car. I will definitely return when we consider a new car or service with the finance manager when we purchased our lease car. I will definitely return when we consider a new car or service More
by Bob and Beth
Employees Worked With
Darrel Baker
