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Massey Cadillac of South Orlando
Orlando, FL
77 Reviews
About Massey South - a Orlando New & Used CADILLAC Dealership serving Melbourne, Merritt Island & Kissimme
Massey South offers many automotive products and services to our Orlando area customers. From quality new CADILLAC vehicles to used cars in Orlando, we know anyone looking for a vehicle in Florida will likely find what they want at our dealership. We carry a comprehensive line of vehicles, including the new 2011 - 2012 Cadilla CTS, Escalade, DTS, SRX and STS, making us a good choice as your Orlando CADILLAC car dealer.
Our services include trusted CADILLAC car repair in Orlando, original CADILLAC parts in Orlando, and financing to help our customers purchase the car of their dreams.
Call Massey South at (800) 725-6818, or come visit us in person. We're conveniently located at 8819 South Orange Blossom Trail, Orlando, FL 32809 and look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 77 reviews
October 27, 2017
Car Service - Get a 2nd Opinion I was informed my front lower control arm bushings were cracked. I had a friend (Auto Technician/Mechanic) check my vehicle and he confirmed they were I was informed my front lower control arm bushings were cracked. I had a friend (Auto Technician/Mechanic) check my vehicle and he confirmed they were not cracked and nothing was wrong with them. Needless to say I was totally surprised and to be honest, confused. Clearly I am not an auto expert, so I have to rely on those in the business. I was quoted a price of $2,200 to fix the unnecessary repair. I request that the appropriate Cadillac representative review and confirm if this is standard practice at your dealerships. More
by Ea1ji3x0$
Employees Worked With
Jake Luckeydoo
Helpful October 20, 2017
Car Service Very professional staff always looking for way to improve their service. They will not release your car until the service representative feel that se Very professional staff always looking for way to improve their service. They will not release your car until the service representative feel that service provide was 100% satisfactory More
by ponce4
Employees Worked With
Matt
October 17, 2017
Outstanding I've been doing business with this dealership for about 5 years. It all started when a salesman there named Michelangelo Copeland was recommended to m I've been doing business with this dealership for about 5 years. It all started when a salesman there named Michelangelo Copeland was recommended to me. He's smart, personable, has a good sense of humor, and, most importantly, delivers the goods. He's low keyed, not pushy and takes time to get to know his customers enough to make recommendations that fit. We enjoy out visits with him. Tie Michelangelo with Mike Chernow, the service manager and his crew of very good technicians and you have a winning combination. We're on our 3rd Cadillac in the short time we've been in the Orlando area and every experience has been great. I strongly recommend Massey South and Michelangelo. More
by wingnut46
Employees Worked With
Tom, Doug
October 16, 2017
We'll be back! New In area, First visit....towed in....needed new battery. Matthew in Service very helpful. Very nice Dealership. Great customer waiting area. New In area, First visit....towed in....needed new battery. Matthew in Service very helpful. Very nice Dealership. Great customer waiting area. We'll be back! More
by NancySRX
Employees Worked With
Matthew
October 12, 2017
Great Service Jake Luckeydoo is a great person and very helpful, also the service is great, quick and exactly on time like he told me, thanks Jake Jake Luckeydoo is a great person and very helpful, also the service is great, quick and exactly on time like he told me, thanks Jake More
by Cheapo
Employees Worked With
Jake Luckeydoo
October 10, 2017
Great Service I have been getting my car serviced since 2004 and no complaint. Last visit had appointment and got in and out sooner than expected. Matt Pelphrey i I have been getting my car serviced since 2004 and no complaint. Last visit had appointment and got in and out sooner than expected. Matt Pelphrey is great to work with. He is always pleasant and understands my needs and explains any service that needs to be done. Great job! More
by Sue
Employees Worked With
Matt Pelphrey
October 08, 2017
Awesome experience The reason I have leased my Cadillacs from this dealership is because of the service dept. I drive up for my appt and I am greeted by the service tech The reason I have leased my Cadillacs from this dealership is because of the service dept. I drive up for my appt and I am greeted by the service tech who uses my name without me telling him and gets my car serviced right away while I wait. That's how Cadillac owners should be treated! More
by pmathews
Employees Worked With
Service manager, I forgot his name,
September 26, 2017
GREAT EXPERIENCE, QUICK AND RESPONSIVE SERVICE We were leaving town in advance of Irma when a transmission alert popped up. We immediately drove to the service department with high hopes of a repa We were leaving town in advance of Irma when a transmission alert popped up. We immediately drove to the service department with high hopes of a repair, but very concerned that they would be booked and not able to take care of the problem quickly. The service manager took immediate action to get the vehicle in for repair and within 2 hours we were back on the road. I cannot say enough good things about their courtesy and rapid response......with service like this we will rethink the dealer we use for future Cadillac purchases. Thanks for all the great work. More
by hunterman
Employees Worked With
service manager
September 23, 2017
Excellent Doug and Mike are fantastic! Appointments are on time and I am back on the road in no time! Everything is as usual.....perfect! Thanks! Doug and Mike are fantastic! Appointments are on time and I am back on the road in no time! Everything is as usual.....perfect! Thanks! More
by BALTIMORE O228
Employees Worked With
Doug Mike
September 17, 2017
Keep up the good work !!! Matt is always willing to go above and beyond when it comes to customer service but sometimes the decisions above his pay grade will get in the way an Matt is always willing to go above and beyond when it comes to customer service but sometimes the decisions above his pay grade will get in the way and slow things down... More
by juancho
Employees Worked With
Matt P.
