Mastel Ford Lincoln Mercury
Olean, NY
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134 Reviews of Mastel Ford Lincoln Mercury
Continually excellent customer service. I would highly recommend this dealership to everyone. Their service and customer relations are a-one. I will continue to deal with them as long as I I would highly recommend this dealership to everyone. Their service and customer relations are a-one. I will continue to deal with them as long as I drive. More
Great job. I took the car in for an airbag recall and everyone was very efficient and helpful. The work was done as promised and they even topped off all of the I took the car in for an airbag recall and everyone was very efficient and helpful. The work was done as promised and they even topped off all of the fluids. More
Great, courtesy They did a great job. They had clean waiting rooms, complimentary drinks. Also the staff was helpful. I will be getting all future. Oil changes done a They did a great job. They had clean waiting rooms, complimentary drinks. Also the staff was helpful. I will be getting all future. Oil changes done at this location. More
Service Dept is outstanding The service dept. at Mastel is very conscientious, honest, and knowledgeable. The treated me with respect. They were timely and quick with the agree The service dept. at Mastel is very conscientious, honest, and knowledgeable. The treated me with respect. They were timely and quick with the agreed upon service. More
great Very helpful. Very friendly. Lori Rich is an outstanding Customer Service employee who was cheerful, attentive to situation, and able to get situation Very helpful. Very friendly. Lori Rich is an outstanding Customer Service employee who was cheerful, attentive to situation, and able to get situation resolved as soon as it was available. More
Lori is the best Great service department. Always gets me in on short notice. Car is clean when done. Top notch all the way around. Lorie is a great person and a pleas Great service department. Always gets me in on short notice. Car is clean when done. Top notch all the way around. Lorie is a great person and a pleasure to deal with. More
Friendly Caring Staff I was Greeted at the door By Lorie and she was ready to answer any questions I had. Everyone in the service department was great! I would and have rec I was Greeted at the door By Lorie and she was ready to answer any questions I had. Everyone in the service department was great! I would and have recommended Mastel to all of my friends and family. More
Service dept. Been dealing with Mastel Ford for many years,and see no reason for ever changing. Have purchased or leased many cars and trucks over the years. They p Been dealing with Mastel Ford for many years,and see no reason for ever changing. Have purchased or leased many cars and trucks over the years. They performed all our service needs. More
Never an issue This is the only place I go for service in the area. My insurance company had me use another shop after an accident and I was not impressed with them This is the only place I go for service in the area. My insurance company had me use another shop after an accident and I was not impressed with them. Never again. More
Started on my vehicle as soon as I pulled in and they were d Staff in the service department are wonderful friendly and do a thorough job I've taken my car there since I've owned it same service every time I go Staff in the service department are wonderful friendly and do a thorough job I've taken my car there since I've owned it same service every time I go wonderful people More

