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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

December 27, 2021

Thank you I am a very satisfied customer. Waiting time was just about right did not get stressed. Work well done as requested and more. Thank you. More

by Margaret.shaidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald, Brooke Jennings
Dec 29, 2021 -

Master Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 23, 2021

I have purchased a lot of vehicles and this was one of the best experiences I’ve ever had. More

by Steve.grooms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Howard, Keith Stone
Dec 23, 2021 -

Master Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 23, 2021

Our family trusts Master so much we bought our last vehicle sight unseen. Even though there are few cars available, they met every deadline and kept us informed about each step. They’ve answered every More

by Cvwhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, Gene Baxley, Bernard Hughes, Keith Stone
Dec 28, 2021 -

Master Buick GMC responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 22, 2021

I have been buying cars for over 30 years. Today I had the absolute best experience ever. I promised my Son-in-Law that I would call the salesperson he worked with when he bought his truck last year. Seve More

by DonWestra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Keith Stone
Dec 23, 2021 -

Master Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 19, 2021

Fantastic dealership! Customer service is phenomenal. Mrs sue Is great, such a sweet caring lady. She wasn’t pushy. She listened to what I wanted in my vehicle and showed me different color options. We like More

by Jae edmond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
Dec 21, 2021 -

Master Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 07, 2021

I dropped my vehicle off for repair was not updated ,had to call and the due time for pick turned into 3 days later, I picked up my vehicle after waiting 3 hours,the service manager was very nice as well as More

by Ivy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
Dec 09, 2021 -

Master Buick GMC responded

Ivy, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Please let us know if there is anything else we can do for you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 02, 2021

This is the 2nd time I was at Master GMC in two days. My tire pressure went down tremendously while I was out and up I was close to Master GMC and stopped in to see if they could look at my tire. They took More

by Habersham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyson Johns
Dec 03, 2021 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 29, 2021

I have never had a car serviced at Master Buick GMC. I had a recall on my Cadillac and since Johnson Motors closed, I call Master GMC to see if they could handle the recall. The employee that answered th More

by Habersham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Krame, Alyson Johns
Nov 29, 2021 -

Habersham responded

Good to go

Nov 29, 2021 -

Master Buick GMC responded

Thank you so much and welcome to the Master Family! We hope we can serve you again! Kathy Hensley, Owner Master Automotive

November 23, 2021

As usual David and the rest of the team preformed A+ service. I knew they where busy and expected a long wait but they got me in and out fast. If I could give more stars I would More

by Rodedmond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Nov 24, 2021 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 13, 2021

Master serviced my 2016 Yukon SLT and replaced a brake vacuum pump and unexpectedly the brake booster. From the initial call to schedule the service until I picked my vehicle up, everyone was easy to wor More

by jverne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ronald, the shuttle driver. , David Truitt, Brooke Jennings
Nov 15, 2021 -

Master Buick GMC responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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