Master Buick GMC

My experience with Masters Buick GMC was phenomenal. They were very knowledgeable , and kind during my visit there. They were very knowledgeable , and kind during my visit there. More

Never felt pressured during test drive and buying process. Ask for Nicole. 100% recommend Master. process. Ask for Nicole. 100% recommend Master. More

Very good customer service in every department I like master buick and I like my vehicle master buick and I like my vehicle More

Great service and awesome sales team. They work hard to please and satisfy every customer please and satisfy every customer More

I have my 2020 GMC Denali 3500HD serviced at Master each time it is required. They are professional, punctual, friendly, and reasonably priced. They provide a shuttle service so my vehicle is getting servic time it is required. They are professional, punctual, friendly, and reasonably priced. They provide a shuttle service so my vehicle is getting serviced while I am at work. I have not had any problems with my vehicle and could not be more pleased. From purchase to delivery to service, Master Buick GMC has by far the best dealership experience. Thank you. More

Fast and friendly service. Highly recommend. I have never had a bad experience with Masters Buick. never had a bad experience with Masters Buick. More

Every time I service my truck there the staff greets me with a hello and a smile very friendly atmosphere in the service department with a hello and a smile very friendly atmosphere in the service department More

David was a great help! He got me in and out for routine maintenance, I will always bring my car to him. Great asset to the team! maintenance, I will always bring my car to him. Great asset to the team! More

This dealership is a scam. We called to get a price on a replacement and we were quoted a number, we get a call after we take it to be repaired that said it was going to be $300 more than quoted. I then qu replacement and we were quoted a number, we get a call after we take it to be repaired that said it was going to be $300 more than quoted. I then questioned Carl Reed about it and he told me that if I didn’t like the cost I need to come back and retrieve my car. I told him to go ahead and do the work. Carl Reed calls to let us know our car was ready. We used the shuttle so he said the driver was at lunch and he’d call me when he was on the way. Well the shuttle driver shows up and beeps the horn..Carl Reed never called us!! Anyway, we get to the dealership and we talk to Carl Reed and he vehemently denies having that discussion with us and he did. He told us they record all conversations and so we told him to get the recording because we know he said it and he would not do that. Then this other guy who says he was the service manager and he did nothing to make things right, he immediately took Carl Reeds side and was only on scene to direct my husband to the cashier to cash us out and get out! I am seriously astonished that this happened. Zero customer service, zero deesculation practices. Will make every attempt to not go back. Carl Reed was shaking and acting like he was going to hit my husband. Furthermore we are disabled and do not deserve to be treated in this manor. It’s ridiculous how much we had to scrimp and save to get this work done. More

Service department is always great to work work with. Always a pleasure to see people appreciate what they do. Shout out to Carl Reed!!! Always a pleasure to see people appreciate what they do. Shout out to Carl Reed!!! More