Master Buick GMC
Augusta, GA
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1,109 Reviews of Master Buick GMC
This was my first service appointment and it was a great experience. Professional staff and Rachel offered to bring my truck to me. Most dealerships hand you your keys and point to where your vehicle is p experience. Professional staff and Rachel offered to bring my truck to me. Most dealerships hand you your keys and point to where your vehicle is parked. Definitely going back. More
This is not necessarily about the Dealership, but more about the Sales Rep. Nicole Rowell. She was extremely helpful, easily accessible and knowledgeable about the type of vehicle I was interested in purc about the Sales Rep. Nicole Rowell. She was extremely helpful, easily accessible and knowledgeable about the type of vehicle I was interested in purchasing. This was a huge relief since the search had been going on for several weeks... and not to mention, I reside in North Carolina. She knew the difference in payload and the major differences between gas and diesel engines, as well as overall condition of this particular truck. Quite frankly, she was more knowledge about trucks than anyone else I had talked to, despite gender. Being in Sales myself, it's pretty easy to tell when someone is unsure of the information they are trying to give/sell. I did not get this from Nicole, which is a relief especially in the car selling business. Although I have never met Nicole in person, I would say she is definitely an asset to your Sales Team and I appreciate her knowledge and experience. Thanks Nicole! More
Excellent from sales to service! It is not often that I require the attention of a team member at Master, but when I do they exceed my expectation each and every time. require the attention of a team member at Master, but when I do they exceed my expectation each and every time. More
We had our first experience with the service department today. Excellent service, professional staff. Miles above our experience with another local dealership. David Truitt rocks. today. Excellent service, professional staff. Miles above our experience with another local dealership. David Truitt rocks. More
I bought I new car and Bill Whitten was very helpful and I was very pleased with his patience since this was the first time I bought a car by myself and had to depend on him for advise and knowledge. I wo I was very pleased with his patience since this was the first time I bought a car by myself and had to depend on him for advise and knowledge. I would recommend him anytime. More
First class sales and service departments. Scheduling service is easy and the staff really works hard to accommodate various schedules and needs. They are the perfect example of what customer service is service is easy and the staff really works hard to accommodate various schedules and needs. They are the perfect example of what customer service is! More
I was very happy with the honesty and personal service that Eddie showed me. The same was true of Matthew. We did not have listen to why we should finance the car since we were paying cash. You also acce that Eddie showed me. The same was true of Matthew. We did not have listen to why we should finance the car since we were paying cash. You also accepted a personal check from us since it was Saturday. I would definitely recommend your Dealership. More
great experience. Both Bernard and Jeff were great to work with. Would definitely recommend Masters to anyone looking to purchase a new or used vehicle. work with. Would definitely recommend Masters to anyone looking to purchase a new or used vehicle. More
We are very pleased with the service provided during our scheduled service maintenance. The people were friendly and helpful when making the appointment. The service was fast and efficient . scheduled service maintenance. The people were friendly and helpful when making the appointment. The service was fast and efficient . More
The service department was slow but friendly, the oil change and tire rotation was about 30 dollars more than I pay at the dealership in Commerce Georgia. I won't be going back here change and tire rotation was about 30 dollars more than I pay at the dealership in Commerce Georgia. I won't be going back here More


