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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

June 21, 2019

Curtious service Stopped by had low tire, service made appointment added air, I came back they found a nail. Fixed it.. Iwas assured tire would be fine. More

by GWENLBROWN55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jun 25, 2019 -

Master Buick GMC responded

Thank you for leaving us this great review, Gwen! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 20, 2019

Great experience everytime!!! The experience that I have every time is first class. Nicole the sales associate at this dealership has sold us three cars another one was purchased w More

by LISTEN2MYSMILE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The custodian that cleans at night was a wonderful gentleman to have met , Nicole Rowell, Wade Howard
Jun 25, 2019 -

Master Buick GMC responded

Thank you for providing us with feedback regarding your visits to our dealership! Our team works hard to keep our customers coming back to Master Buick GMC and it’s great to hear of your continued business. Nicole is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have her on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 19, 2019

Awesome! Awesome customer service! Came in expecting the worst and ended up driving my new vehicle home! Thanks Bo Starke! My wife loves her Yukon Denali! More

by JJMILES23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Starke
Jun 25, 2019 -

Master Buick GMC responded

We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 19, 2019

Outstanding! Bo was very courteous, knowledgeable. The entire experience was very pleasurable! He listened to my needs and within a day or two, I was in my new veh More

by Tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams, Bo Starke, Phillip Towns
Jun 25, 2019 -

Master Buick GMC responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Bo and the rest of the Master Buick GMC team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 19, 2019

Awesome experience! This is the second vehicle we have purchased from Bo Starks. Bo is extremely professional, knowledgeable and wonderful to work with. Jeff did a great More

by JENNIFERLBLANCHARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff McKie, Bo Starke, Phillip Towns
Jun 25, 2019 -

Master Buick GMC responded

Jennifer, we love hearing about customers who have a great experience at Master Buick GMC and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 19, 2019

i love this place ive never had a problem with the service department and will always bring my truck here. i always recieve good customer service here and quick servic More

by BIGTYNEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Jun 25, 2019 -

Master Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 17, 2019

Good service, no pressure No pressure, allowed me the time to choose the right vehicle. Great experience, friendly employees. I would definitely recommend this dealership to my More

by TGIBSONIW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley
Jun 18, 2019 -

Master Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 16, 2019

Very pleasant Relaxed atmosphere,friendly salesmen. No pressure on sales great negotiating prices with no hassle. A pleasure doing business with this group of peopl More

by Treb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Hooker
Jun 18, 2019 -

Master Buick GMC responded

It's delightful to know that we were able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 15, 2019

Purchasing new Truck My overall experience was outstanding. Sales rep Bill Whitten and finance manager Jeff McKee made it a point to help in every step of the purchasing. More

by ASANTI1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff McKee, Eddie Overby, Roscoe Peace, Bill Whitten, Katie Stewart Schafer
Jun 18, 2019 -

Master Buick GMC responded

Congratulations on your new truck! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Bill and Jeff was so positive. Please come back and see us again in the future with anything else you might need. Take care! Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 13, 2019

Possible to not buy GM in future Bought new truck Oct 2018. A/C stopped working June 2019. GM states can't be fixed at this time. Truck was sold to me by the dealership after the issu More

by DYOUNCE21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Hughes
Jun 18, 2019 -

Master Buick GMC responded

I'm sorry to hear about this issue. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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