Master Buick GMC

Possible to not buy GM in future Bought new truck Oct 2018. A/C stopped working June 2019. GM states can't be fixed at this time. Truck was sold to me by the dealership after the issu Bought new truck Oct 2018. A/C stopped working June 2019. GM states can't be fixed at this time. Truck was sold to me by the dealership after the issue was noted by GM. More

Needed a front plate mount If you want 5 star service see Charles Williams, that's the type service you get 5 star, no matter what it is you are there for. If you want 5 star service see Charles Williams, that's the type service you get 5 star, no matter what it is you are there for. More

Battery issues I had ano AWESOME sales person and financial person however within two weeks my car had to be jumped. When I took it to the dealership they put me in I had ano AWESOME sales person and financial person however within two weeks my car had to be jumped. When I took it to the dealership they put me in a rental that had to continui9be jumped off as well. Very frustrating. More

Great customer service! I have been a long time customer and keep coming back because of the attention to detail and prompt response of present concerns & advice on maintaini I have been a long time customer and keep coming back because of the attention to detail and prompt response of present concerns & advice on maintaining proper care of my vehicle to keep it safe and operational due to my retirement budget. More

Completely Satisfied Called to make arrangements to see sales representative on a specific pickup truck. Was met immediately by staff, and asked my specific needs and wan Called to make arrangements to see sales representative on a specific pickup truck. Was met immediately by staff, and asked my specific needs and wants to conduct business. Mr. Hughes is very knowledgeable, and very efficient getting paperwork in order for my purchase. Mr Hughes even stayed after hours to complete my purchase before leaving for the evening. Upon delivery, Mr Hughes was extremely thorough in explaining all functions/features the truck had to offer, and navigated through many of them. Definitely went above and beyond to ensure I was satisfied with the trucks capabilities before I departed the dealership. More

Poor service, bad attitude This dealership has the worst service I have been too in 7 states. Charles is rude and unhelpful. They put my husbands dually wheels on backwards, p This dealership has the worst service I have been too in 7 states. Charles is rude and unhelpful. They put my husbands dually wheels on backwards, put the windshield wipers on my Denali and didn’t re align them so they went too far and scratched my paint and blamed us for and will not cover the paint to fix. Do not use this dealership unless you want your vehicle to be ruined. More

Friendly and fair price Great sale people and staff. No pressure, they did everything to get you what you needed and get the right vehicle and price. Greg did a great job. T Great sale people and staff. No pressure, they did everything to get you what you needed and get the right vehicle and price. Greg did a great job. Thanks More

Service Your service did not do a good job Oil change 2 hours This is bad Business I would not go back if I did not have one more fun oil change Express Your service did not do a good job Oil change 2 hours This is bad Business I would not go back if I did not have one more fun oil change Express Oil has me in and out in less than 30 Minutes More

Great experience I have no complaints at all about this dealership. I did my research online but what info I couldn’t find, was quickly answered by Tony. He even email I have no complaints at all about this dealership. I did my research online but what info I couldn’t find, was quickly answered by Tony. He even emailed me extra info on the truck. When I got there, anyone I talked to was friendly. Tony took me out to the truck and showed it to me then got me the keys to take it for a test drive. The truck didn’t come with running boards or a bed cover, but Tony made it happen for me. I was given a fair price for my trade in, and was happy with it. Would definitely recommend Master, and more specifically Tony Goddard. More

The experience was nice and easy Eric made the experience enjoyable. He got everything done in a timely manner. Keith made the paperwork an very hassle-free. Mark is the main reaso Eric made the experience enjoyable. He got everything done in a timely manner. Keith made the paperwork an very hassle-free. Mark is the main reason we chose Master GMC More