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Master Buick GMC

Augusta, GA

4.7
1,106 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,106 Reviews of Master Buick GMC

June 30, 2019

Friendly and Honest Tony was great. I made an inquiry on a vehicle and he responded right away and answered any question I had and made sure my experience was great More

by CHAOSANDAGONY34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Goddard
Jul 01, 2019 -

Master Buick GMC responded

Thank you for taking the time to tell us about your time with Tony. He is a great member of our team and we are happy he was able to assist you with each step. We look forward to serving you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 29, 2019

Honest and loyal I would never go anywhere else . they have been there for my family when ever we Where ready for our next Truck, Sedan And now SUV. Wonderful custo More

by SPIRES.TRACY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary PIleggi, Charles Williams
Jul 01, 2019 -

Master Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 29, 2019

Simply Horrible Vehicle was scheduled 2 weeks in advance for a service and spark plug chage. I even spoke to the service writer two days in advance to remind them. To More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Gillespie, Phillip Towns
Jun 29, 2019 -

Master Buick GMC responded

Paul, I would like to look in to what happened here and see if there is a way we can make it right with you! Please contact me at your earliest convenience at (706)922-5213. Kathy Hensley, Owner Master Automotive

June 29, 2019

Very good customer service It was nice to have the truck brought to our home to test drive. they were able to have the deal completed the next day truck was ready for pickup wh More

by DANIELS73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Cooper
Jul 01, 2019 -

Master Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 27, 2019

Service on rear camera Incredible service as always. Kathy Hensley had me a vehicle waiting to drive as she understood the value to me as I ride most of the day. David Truit More

by CHRISL9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Hensley, Will Schafer, Frank Ward, David Truitt, Tony Goddard, Bernard Hughes, Keith Stone, Porsha Cox
Jul 01, 2019 -

Master Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 27, 2019

David & Phillip are great to work with keep customer updated Overall good service David and Phillip are a blessing for your service group. Keep customer informed on all issues I think the dealer service la More

by RICHARD.BUTLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip, David Truitt
Jul 01, 2019 -

Master Buick GMC responded

Richard, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to hear from you soon. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 25, 2019

Best and Easiest car buying experience! This dealership not only has kind and devoted employees, but it also has great deals and they are willing to work with the buyers to reach a price tha More

by Shawnwalsh23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley, Keith Stone
Jun 27, 2019 -

Master Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 24, 2019

Great Experience I told Nicole what I was looking for in a used vehicle and she immediately sent me a message when one came in. She had the vehicle detailed and waiti More

by CAUSTINTAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell
Jun 25, 2019 -

Master Buick GMC responded

Thank you for this marvelous review and congratulations on your new car! We are so pleased that Nicole was able to provide you with such exceptional service. Enjoy your new car! Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 23, 2019

New Car I had a very painless and productive experience at Master GMC of Augusta. I came looking for a used vehicle; but due to the fairness of their deals, I More

by Stone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Michael Johnston
Jun 25, 2019 -

Master Buick GMC responded

Thank you for taking the time to share with us, Stone! The goal of the Master Buick GMC team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 22, 2019

Best buying experience My husband bought a truck from GMC and Mr. Al was the best salesman I've ever dealt with before. My daughter, who was a first time buyer, went to loo More

by Gagirl702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff McKee, Al Kemp, Wade Howard
Jun 25, 2019 -

Master Buick GMC responded

Congratulations on the new vehicles! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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