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Master Buick GMC

Augusta, GA

4.6
1,108 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,108 Reviews of Master Buick GMC

April 14, 2019

Outstanding customer service I came to the dealership looking to buy a new GMC truck. Mr Peace greeted me and asked if he could help. I told him what I was looking for and checked More

by LarryG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace, Keith Stone
Apr 15, 2019 -

Master Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 14, 2019

Great experience I just want to thank the young lady Mrs.Sue for helping me give my wife a great anniversary gift will be back to get me a Truck More

by HAYNWAHINE786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, Keith Stone
Apr 15, 2019 -

Master Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 13, 2019

Great Mary was great to work with she made my buying experience easy and fun the way it should be. Thank you Mary for all of your help. More

by DONNAWILEY34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Hooker, Mary PIleggi
Apr 15, 2019 -

Master Buick GMC responded

We love hearing about customers that have a terrific experience at Master Buick GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 11, 2019

Amazing Service Dept I usually would do work myself or find the good deals for service but that all changed when I dealt with Master Buick GMC. They are always polite and More

by RPMILLER33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Baxley, Brad Gillespie, Phillip Towns
Apr 12, 2019 -

Master Buick GMC responded

Thank you for the fabulous review! It is great to know that our staff's excellent customer service has earned your continued patronage. I will be sure to share your feedback with Brad and please feel free to call or stop by if there is anything else we can do to help you. Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 11, 2019

A Win-Win Situation For All. We were completely satisfied with the purchase of our 2019 Buick Envision. Master Pontiac Buick GMC,Inc. has mastered customer service at it's best. More

by RBENNETT174
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Hughes
Apr 12, 2019 -

Master Buick GMC responded

Thank you for stopping by to leave this incredible review. Congratulations on your 2019 Buick Envision! We strive to keep our guests satisfied and I’m very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 10, 2019

Car service Amazing! Caring! Friendly! Made us feel as if we were customers for years and we were from Michigan! David and his staff were the best! More

by LAUREJPARL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Boone. Brooke. I never met technician who worked on my car but he was amazing as well, David Truitt
Apr 11, 2019 -

Master Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate David and the rest of the staff. They do a fantastic job and I'm very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 09, 2019

Fast and friendly service Engine repairs were completed quickly, but technician damaged the fender. Price was more than I would expect to replace thermostat and radiator flush More

by rlh197600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Fanning
Apr 09, 2019 -

Master Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 08, 2019

Great maintenance service! Once again Master Buick has exceeded my expectations with service, friendliness, and price. I recently took my car in for a routine oil change and re More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Porsha Cox
Apr 09, 2019 -

Master Buick GMC responded

Elizabeth, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Master Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 07, 2019

100% satisfied Fantastic experience-personalized service with no pressure. Fair pricing and lovely people. I thoroughly enjoyed working with Frank and Al, who went t More

by DPatrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Kemp, Frank Ward
Apr 08, 2019 -

Master Buick GMC responded

Congratulations on your purchase, Patrick. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Frank and Al are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We look forward to assisting you again down the road! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 07, 2019

soft sales experience at masters buick First I gave a lot of thought to what my car needs were and what I could afford. Recently widowed my needs have changed but my traveling has increased More

by Charlotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Bill Whitten, Keith Stone
Apr 08, 2019 -

Master Buick GMC responded

Thank you for writing such a great review about your experience at our dealership, Charlotte! It's fantastic to know that we were able to make your new car purchase experience a positive one. We look forward to seeing you again in the future! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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