Master Buick GMC
Augusta, GA
Filter Reviews by Keyword
By Type
1,108 Reviews of Master Buick GMC
Helpful! Helpful, friendly, in and out with an amazing price. Bo and the rest were very good and very friendly and offered plenty of deals and convenience Helpful, friendly, in and out with an amazing price. Bo and the rest were very good and very friendly and offered plenty of deals and convenience More
Quick and fair. AC wasn't working in my Yukon. They diagnosed it and repaired it by the next day. The price was fair for the work that was done andso far it's worki AC wasn't working in my Yukon. They diagnosed it and repaired it by the next day. The price was fair for the work that was done andso far it's working awesome. More
Scheduled Appointments Pointless I scheduled an appointment for oil change and tire rotation. I showed up 10 minutes early. My vehicle wasn’t taken back til 15 minutes after my appoin I scheduled an appointment for oil change and tire rotation. I showed up 10 minutes early. My vehicle wasn’t taken back til 15 minutes after my appointment time. It took them over 2 hours to complete oil change/tire rotation. Every other GMC dealer I have been to got me in and out in less than 30 minutes. More
Top notch From moment we stepped on the lot all staff were professional pleasant and courteous. Our sales person Roscoe. Was super knowledable and personal and From moment we stepped on the lot all staff were professional pleasant and courteous. Our sales person Roscoe. Was super knowledable and personal and I will recommend all my friends see him before buying a vehicle. Finance manager was Keith who was also an extreme pleasure to work with. Overall beat cat buying experience I’ve had. More
The following day that my chevy Colorado, The day after my chevy Colorado were serviced I was on to way to work.i was stopped and was told that they has some liquid pouring from under the truc The day after my chevy Colorado were serviced I was on to way to work.i was stopped and was told that they has some liquid pouring from under the truck. So I got to work call master told them what had happen they came and got it ,took back ,checked it out found out it might overfilled transmission. They made sure it was all right and got me back on the road More
Great Experience The complete staff was the best, they made my visit a great pleasure. Bill Whitten and Keith Stone treated my wife and I with the upmost respect. The complete staff was the best, they made my visit a great pleasure. Bill Whitten and Keith Stone treated my wife and I with the upmost respect. More
Service of my GMC Acadia I also told the service department about the headliner in my vehicle is starting to peel back and this should not be happening, the headliner needs to I also told the service department about the headliner in my vehicle is starting to peel back and this should not be happening, the headliner needs to be tucked under to alleviate this problem. More
Best Customer Service I gave Master Buick GMC a 5 star rating because of the wonderful customer service. They treated us like family, and granted us access to all of our ne I gave Master Buick GMC a 5 star rating because of the wonderful customer service. They treated us like family, and granted us access to all of our needs and wants with the purchase of our new Buick Enclave. There is no doubt should we wish to buy again, we would return to this dealership. More
So kind and patient We loved our experience with Michael Johnston. We were able to agree to a price on a used vehicle, he and the team made the buying process very smooth We loved our experience with Michael Johnston. We were able to agree to a price on a used vehicle, he and the team made the buying process very smooth. The finance director Jeff McKee was amazing with the service warranty he got us. We are very happy we chose to visit Master Buick GMC and purchasing a vehicle from them. More
Unprofessionalism not guaranteed was scheduled time of servi My wife came in half an hour early they did not take her in until 40 minutes after scheduled time she said it was totally unprofessional will not use My wife came in half an hour early they did not take her in until 40 minutes after scheduled time she said it was totally unprofessional will not use again More


