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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

March 30, 2019

Great people and great experience Gene at Master is great to work with. They worked out the deal in a short amount of time and had the truck ready to go. More

by SEAN.COLLETT11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ward, Gene Baxley
Apr 01, 2019 -

Master Buick GMC responded

Thank you so much for your feedback and congratulations on your purchase, Sean. We greatly appreciate the opportunity to work with you and earn your business. I’ll be sure to share your feedback with Gene and please let us know if we can ever help you in the future. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 30, 2019

Road trip My vehicle was returned to me in much better condition. Repairs were completed as described by the service staff and additional services were complete More

by Mr Campston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Apr 01, 2019 -

Master Buick GMC responded

We are so happy to hear about your good service experience here at Master Buick GMC! Please let us know if you need anything in the future. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 30, 2019

R/r. Rear seal I gave a four since I just had it done and i think it’s too early to tell if something has not been repaired correctly . More

by shirleyasmith52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Apr 01, 2019 -

Master Buick GMC responded

Thank you for the feedback, Shirley! If you need anything else in the future please feel free to come back and visit us any time! Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 29, 2019

Awesome! Tony was a great salesman and went beyond the call of duty to make sure everything was perfect! I would definitely refer anyone who is looking for a v More

by MSGRHODES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Goddard
Mar 29, 2019 -

Master Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Tony went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 29, 2019

Great service department! Always friendly staff and quality service. Brought Yukon in for routine service and they found a problem that I was not aware of that would have caus More

by GUNBYAPPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Apr 01, 2019 -

Master Buick GMC responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 29, 2019

Excellent service Your Service Manager Brad Gillespie made feel like we were important to your company. Excellent service! We will definitely bring our car back for ser More

by James.123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
Apr 01, 2019 -

Master Buick GMC responded

James, thank you for leaving us your review. I’m happy to hear that you were pleased with the service you received from Brad. If there is anything more that we can do please come back and see us again. Take care! Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 28, 2019

My oil change that did not happen. Came in for oil change, I had an appointment, they said I didn't. I was told it would take 1-1/2 hours, after 50 minutes, they hadn't even started. I More

by BFSANDERS
Recommend Dealer
No
Employees Worked With
I dealt with a new guy in the service department, do not know his name.
Mar 29, 2019 -

Master Buick GMC responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 26, 2019

Best Customer Service Around So thankful for the awesome customer service provided by our salesman and service department. Very professional and super friendly. They worked me in More

by KQUICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, Gage Welch
Mar 26, 2019 -

Master Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future, take care! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 26, 2019

Good Customer Service Greg helped me with purchasing my new vehicle, 2010 Ford F-150. He was very nice and they were willing to work with my budget! More

by DESHOWN115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith
Mar 26, 2019 -

Master Buick GMC responded

Thank you so much for leaving this awesome review of our dealership. Greg truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 26, 2019

New Car Purchase The associates at Master are very helpful and ready to assist with any questions or vehicle you are looking for. They work together to get you the bes More

by MADERIAFLEARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in finance , Bill Whitten
Mar 27, 2019 -

Master Buick GMC responded

Congratulations on your new car! Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with an exceptional shopping experience. I’ll share your comments with our staff and we look forward to working with you again down the road. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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