
Master Buick GMC
Augusta, GA
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1,105 Reviews of Master Buick GMC
Great I had a great experience working with David Truitt. He made sure that everything i needed got taken care of in a timely matter. I highly recommend him I had a great experience working with David Truitt. He made sure that everything i needed got taken care of in a timely matter. I highly recommend him. More
The guy sitting at the desk ....Lord Forkwad was zero help I planed and scheduled the appointment waited my turn on the calendar specially for a diagnostic done .....got there only to get the run around. Lord I planed and scheduled the appointment waited my turn on the calendar specially for a diagnostic done .....got there only to get the run around. Lord forkwad had nothing but contradictions he decided against the diagnostic after all the run around ....my truck is 2018 is making a sound...sounds like from the engine he packed me on my way with no help with the sound the truck is making ...he was no help with my concerns and had no ambition to help with the problem the truck is having...he dismissed me and I left very confused and worried for my truck I nearly broke down and cried but decided not to give him the joy iof watching me cry from being so upset ! So I cried in my truck for home More
Charles is the man Awesome service department.. good vibes and culture. Brought my truck in for a recall and was promised a time that Charles kept. Even though he forgot Awesome service department.. good vibes and culture. Brought my truck in for a recall and was promised a time that Charles kept. Even though he forgot about to apply my coupon. More
awesome. great team at Master They were there and ready to answer every question I had. Always made time for me. They had the best price around. Hands down the best salesman and They were there and ready to answer every question I had. Always made time for me. They had the best price around. Hands down the best salesman and finance manager around. More
Patient with me Eric was very patient with me and made sure I got in the truck I wanted. Will definitely be referring others to him. Very pleased Eric was very patient with me and made sure I got in the truck I wanted. Will definitely be referring others to him. Very pleased More
Oil change While doing my oil change services, they found the reason my tire was leaking, after contacting me for approval, the replaced my tire while it was the While doing my oil change services, they found the reason my tire was leaking, after contacting me for approval, the replaced my tire while it was there so I wouldn’t have to arrange to come back! Soooo helpful!! More
Outstanding Customer Care I've bought from this dealer once before, but this experience far exceeded my expectations with a new car purchase. Their top sales woman & sales mana I've bought from this dealer once before, but this experience far exceeded my expectations with a new car purchase. Their top sales woman & sales manager both were intent on making sure that the car we purchased would be right for my husband and me. We could not have asked for a better dealer or personnel while buying our new car. More
Great Customer Service Went to have keys made and remotes programmed. Everyone in parts and service was friendly and professional. I ran an hour late for the appointment and Went to have keys made and remotes programmed. Everyone in parts and service was friendly and professional. I ran an hour late for the appointment and Mr Gillespie treated me as if I was on time. Thank you! More
Waisted time Took my truck to service department 3 times in a week for check engine lite being on and in the end drove away with it still on. They never got it fix Took my truck to service department 3 times in a week for check engine lite being on and in the end drove away with it still on. They never got it fixed correctly. Waisted my time. More
Awesome Sales Staff I worked with Bo in sales, HE IS THE BOMB! He got me in my new truck and on the road in less than 2 hours with no long wait or Hassle. And Keith from I worked with Bo in sales, HE IS THE BOMB! He got me in my new truck and on the road in less than 2 hours with no long wait or Hassle. And Keith from finance is the MAN! He got me a VERY LOW interest rate and made it a very fast and easy process. Both these guys I very HIGHLY recommend! More