Master Buick GMC

Third time in the shop for exhaust smell We have taken my 2016 Yukon Denali twice for a strong exhaust smell in the cabin. This last time it was there for four days. The technicians can’t sme We have taken my 2016 Yukon Denali twice for a strong exhaust smell in the cabin. This last time it was there for four days. The technicians can’t smell the smell and the refuse to physically inspect the vent system. We drove it off the lot smelling it and have smelled for the last three days. No repair was performed and there has been no acknowledgment of the problem. This is not just a nuisance. It is hazardous to our health. More

First time dealing with Master Eric Cooper was outstanding in helping us navigate the array of choices in luxury trucks. We are happy with our 2018 GMC Sierra. We will definitely be Eric Cooper was outstanding in helping us navigate the array of choices in luxury trucks. We are happy with our 2018 GMC Sierra. We will definitely be back at Masters for our next purchase. More

Great Service I was called promptly with a diagnosis for my vehicle. My car was fixed and ready to go just as promised by the service gentleman. If you want good qu I was called promptly with a diagnosis for my vehicle. My car was fixed and ready to go just as promised by the service gentleman. If you want good quality work and prompt services for your vehicle, this is where you need to bring your car. More

Fast and courteous Charles was our rep and he did a great job of explaining everything and making the process smooth. Our last experience was not ideal, but this one was Charles was our rep and he did a great job of explaining everything and making the process smooth. Our last experience was not ideal, but this one was. We were in and out in an hour and we were pleased. The only complaint I have is that the TV in their waiting area is terrible. Grainy and sounds terrible. Would go a long way to enhance the experience to get it fixed. More

Service was fast and great Part had to be ordered. Part came in a timely manner. Service was great. Brad had good customer service. Will recommend to a friend. Thanks. Part had to be ordered. Part came in a timely manner. Service was great. Brad had good customer service. Will recommend to a friend. Thanks. More

Great service Mr. Charles Williams have given me excellent service every time I've brought my 2012 Buick LaCrosse in. He remains to be courteous and helpful to the Mr. Charles Williams have given me excellent service every time I've brought my 2012 Buick LaCrosse in. He remains to be courteous and helpful to the issues that I have. It's always nice to know you can still get good service in this day and time. I hope nothing changes with the service you provide. Keep service representatives that are true and sensitive to the customers. Customers are the people that makes a growing and prosperous business. More

Great Service in timely manner. Work done correctly staff courteous and listens to what customer needs. Friendly and polite. Delivery with a smile Sati Service in timely manner. Work done correctly staff courteous and listens to what customer needs. Friendly and polite. Delivery with a smile Satisfied with all areas More

Very helpful and professional experience. The staff was knowledgeable, friendly and Gage did a great job helping us choose a vehicle. Mr. Stone explained the financial services and was extreme The staff was knowledgeable, friendly and Gage did a great job helping us choose a vehicle. Mr. Stone explained the financial services and was extremely helpful in completing the transaction process. More

Outstanding Service Roscoe, Keith, and Eddie and the excellent service they provide are the reason we continue to purchase our vehicles from Master Buick GMC. They have r Roscoe, Keith, and Eddie and the excellent service they provide are the reason we continue to purchase our vehicles from Master Buick GMC. They have repeatedly gone the extra mile to meet our needs. We appreciate them making us feel that we are a part of the Master Buick GMC family and we highly recommend them to everyone. Mr Roscoe made our 3rd purchase so easy n enjoyable. Thanks to you all! More

Final an honest place to buy a car Eric Cooper was an amazing person to work with he showed us the car we original came in for was patient the whole time. We did leave to check one othe Eric Cooper was an amazing person to work with he showed us the car we original came in for was patient the whole time. We did leave to check one other dealership, but he gave us his card in case it didn’t work out. He never talked bad about any other dealership, which was different because in the last month of car shopping we have came across a few negative sales people. He had talked to us like a person and not like a paycheck. He made us feel comfortable and talked to us like we’ve known him forever. He kept his word on everything that was promised to us. He made sure we were 100% satisfied with everything. Thank you Mr. Eric for making the whole experience GREAT for us. More