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Master Buick GMC

Augusta, GA

4.6
1,108 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,108 Reviews of Master Buick GMC

January 25, 2019

Outstanding Service Roscoe, Keith, and Eddie and the excellent service they provide are the reason we continue to purchase our vehicles from Master Buick GMC. They have r More

by Tristen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Roscoe Peace, Keith Stone
Jan 28, 2019 -

Master Buick GMC responded

Congratulations on your recent purchase! Thank you so much for the great review of your experience at our dealership and especially with Roscoe, Keith and Eddie. All of the employees appreciate your loyalty to Master Buick GMC. Please don't hesitate to reach out if we can assist you again in the future. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 24, 2019

Good service We appreciate Sue Oertle for her help in getting our appt and Charles Williams in service Dept who had our work doe. We would most certainly recommend More

by Mable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, Charles Williams
Jan 25, 2019 -

Master Buick GMC responded

Thank you for sharing your feedback with us. Sue and Charles will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future automotive needs. Thank you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 24, 2019

Professional,courteous, knowledgeable personnel. Thanks From the time we stepped out of our car were offered assistance in finding the perfect vehicle to meet our needs. We were made to feel as though we we More

by BBAR1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley
Jan 25, 2019 -

Master Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that we were able to meet your needs. At Master Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 23, 2019

Great Experience. Friendly and quick service. It would be nice if a list of items the multipoint inspection was performed on. For maintaining service records. It should More

by Ricky
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Gillespie, Alyson Johns
Jan 24, 2019 -

Master Buick GMC responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. I will be sharing your comments with our team and please don’t hesitate to contact me directly if you’d like to discuss them in greater detail. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 22, 2019

Friendly and fast Friendly, explain everything they were doing . the wait was not long.the cost I thought was a little too high other than that every thing was great More

by Marie45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Baxley, Charles Williams
Jan 22, 2019 -

Master Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 22, 2019

No Pressure Experience Sue and Eddie were absolutely the best sales team I've ever dealt with. Polite, knowledgeable, and very understanding of my wants and needs. Could not More

by Kevin R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Sue Oertle, Keith Stone
Jan 22, 2019 -

Master Buick GMC responded

Thank you for taking the time to leave us this feedback, Kevin. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Enjoy your new Canyon! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 22, 2019

Satisfied Customer The moment I was greeted by Wade Howard I felt right at home shopping for my next vehicle. Once I found the Arcadia I wanted all the personal involved More

by Avafia2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Wade Howard, Keith Stone
Jan 22, 2019 -

Master Buick GMC responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Master Buick GMC satisfied. We are very appreciative of your 5-star review!. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 22, 2019

Great people and quality work Always the best people to deal with. Friendly and attentive to all our needs. Always willing to help. Thanks so very much and keep up the good work. More

by HeatherW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Hensley, Al Kemp, Wade Hooker
Jan 22, 2019 -

Master Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 19, 2019

OUTSTANDING! Purchased a 2019 GMC Yukon Denali last week. Salesman Roscoe Peace and Salesmanager Eddie Overby were both FANTASTIC! No pressure from either and they More

by Al Reeves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Roscoe Peace, Keith Stone
Jan 21, 2019 -

Master Buick GMC responded

Thank you for your business and this review. Congratulations on your 2019 GMC Yukon! I am happy to hear Roscoe and Eddie were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 19, 2019

Great Experience with some Really Nice People I had a Great experience shopping and buying my new 2019 Canyon. Gene was wonderful to work with. The entire process was Great! I will make an eff More

by Kenneth,1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in finance, Kathy Hensley, Eddie Overby, Gene Baxley, Keith Stone
Jan 19, 2019 -

Master Buick GMC responded

Kenneth, thank you for taking the time to share with us your buying experience! We are thrilled it went well! Don't hesitate to contact any if us if you have any questions or concerns! We appreciate your business! Kathy Hensley, Owner Master Buick GMC

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