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Master Buick GMC

Augusta, GA

4.6
1,109 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,109 Reviews of Master Buick GMC

December 20, 2018

Truck service I always take my GM products to Master for all service. A friendly and honest staff. The service is always completed in a timely manner More

by Gear guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
Dec 20, 2018 -

Master Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Master Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 19, 2018

Oil change Had a appointment at 8am met promptly at 8 had oil change and tire rotation, and ckd routine maintenance, got out at 9:30 no bad I guess - nice waitin More

by B.ROUNTREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Dec 20, 2018 -

Master Buick GMC responded

Thanks for the positive feedback. I am happy to hear that everything went well for you. Please feel free to call or stop by if there is anything else we can do to help you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 19, 2018

Great Service Everyone was professional and very helpful. I recommend everyone buy from Master. I drive two vehicles from them. First class operation that has he More

by Adam1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Frank Ward, David Truitt, Phillip Towns
Dec 20, 2018 -

Master Buick GMC responded

Adam - Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 18, 2018

Absolute pleasure. Sometimes you don’t really appreciate how important it is to have a representative just “handle” a problem. But that’s exactly what I got!! Kudos to t More

by Alan1257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Kemp
Dec 19, 2018 -

Master Buick GMC responded

Thank you for sharing your feedback with us, Alan. Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with Al and to the rest of the team to assure we continue to provide the same level of service for all of our customers. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 17, 2018

Top Notch Top Notcha A1 Service provided my Charles and Eric. Between the both of them I felt confidence in their abilities to get er done. Great Team More

by KIMBO_HODGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric (Technician), Charles Williams
Dec 17, 2018 -

Master Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Charles & Eric. Please let us know if we can ever help you in the future. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 17, 2018

Mileage Service As always, Mr. Charles and the Service Team did an outstanding job. He and the Team always go above and beyond in Customer Service. Keep up the great More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Dec 17, 2018 -

Master Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Charles assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 17, 2018

Another Great Experience! Again, the buying process was seamless and stress free. I selected the vehicle that I wanted, Master GMC valued my trade and presented me an offer. More

by Major Sports Augusta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in Finance, Eddie Overby, Bill Whitten
Dec 17, 2018 -

Master Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 16, 2018

New Car Purchase Had a great buying experience at Master's Buick. Sue was a very nice person to deal with & extremely helpful on how the features work on my new Acadia More

by Darley S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
Dec 16, 2018 -

Master Buick GMC responded

Thank you so much for your kind words about your experience with us! She is wonderful and we are glad she was able to help you find your new vehicle! Please call us if we can answer any questions or concerns! Kathy Hensley Master Buick GMC

December 16, 2018

Great customer service and price. Sales, finance and management made sure I got what I wanted and gave us a first class customer service experience and a excellent price on the vehicle More

by FSTEWART1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Sue Oertle, Keith Stone
Dec 17, 2018 -

Master Buick GMC responded

Congratulations on your purchase! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Master Buick GMC. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 15, 2018

Excellent service Great experience with quality service and a clean operation. Thank you for your professionalism. I will tell others about your work and facilities. In More

by TAGRELIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Dec 17, 2018 -

Master Buick GMC responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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