
Mastria Kia
Raynham, MA
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The salesman was great. Service department not so much. Brought my car in at 35,000 miles AC wasn’t cold. Had to pay for the recharge and leak dye after being told they coul Service department not so much. Brought my car in at 35,000 miles AC wasn’t cold. Had to pay for the recharge and leak dye after being told they couldn’t find a leak. Recently brought the car in for service and service manager says mechanic noticed AC wasn’t that cold. 70,000 miles. Had to pay for the dye again and drove the car for 2 weeks. Bring it back and they found a leak in the rear AC. When I asked if this was the first leak manager said it couldn’t have been. I asked what’s next because obviously there’s 2 leaks, the one they fixed and the previous one they couldn’t find at 35,000 miles. They wouldn’t reimburse me for the recharge but did go through my extended warranty to cover recharging after fixing the leak. Sadly some of the service department has been replaced and the old employees didn’t take good notes so nobody knows exactly what was done the first time. Of the AC is still cold after another 35,000 miles I will know for sure the leak the fixed was the original one and should have been covered by the warranty and I shouldn’t have paid for anything. More
I do not recommend Mastria Kia. They delivered my car with a rejection sticker on it! Unacceptable. With so many dealerships out there, avoid this one! They delivered my car with a rejection sticker on it! Unacceptable. With so many dealerships out there, avoid this one! More
The best place so far. They had my family and I in and out for a car for my son. No hassle, no stress, Thanks so much to Kelly and Rodrigo . They had my family and I in and out for a car for my son. No hassle, no stress, Thanks so much to Kelly and Rodrigo . More
I want to start off by saying I hate shopping for cars. The dealerships tend to stress me out by high pressure sales. I was in the market for a new car, and I did a lot of searching online and decided to c The dealerships tend to stress me out by high pressure sales. I was in the market for a new car, and I did a lot of searching online and decided to check out Mastria Kia . I knew what I wanted and was greeted by Kelly who was very professional and not high pressure. I would recommend Kelly and this dealership to anyone looking to buy a vehicle with no pressure. I love my new vehicle. More
I want to start off by saying I hate shopping for cars. The dealerships tend to stress me out by high pressure sales. I was in the market for a new car, and I did a lot of searching online and decided to c The dealerships tend to stress me out by high pressure sales. I was in the market for a new car, and I did a lot of searching online and decided to check out Mastria Kia. I knew what I wanted and was greeted by Kelly who were very professional and not high pressure. She was my saleswoman and she totally went above and beyond in helping me find a car that was exactly what I wanted. I would recommend her and this dealership to anyone looking to buy a vehicle with no pressure. I love my new vehicle. More
I have been to Mastria before, but this time was different. One of the best experiences I have ever had. Richie Mastria came out to make sure I was getting the best deal possible. Kelly Dias was exc different. One of the best experiences I have ever had. Richie Mastria came out to make sure I was getting the best deal possible. Kelly Dias was exceptional, showing all her knowledge about the car I purchased. I highly recommend them. More
It was a Saturday and the store was absolutely packed. Kelly made sure to give me all the attention possible, showing me everything about the vehicle, which made me fall in love with it and I couldn't le Kelly made sure to give me all the attention possible, showing me everything about the vehicle, which made me fall in love with it and I couldn't leave without my new car. Thank you Mastria for this exceptional experience. More
Honest and trustworthy. I loved my experience. My saleswoman was amazing. It was a pleasure to see a woman who knows so much about cars. Kelly was great I loved my experience. My saleswoman was amazing. It was a pleasure to see a woman who knows so much about cars. Kelly was great More