Mastria Kia

Great buying experience I just purchased a Kia Optima from Mastria Kia. From the sales consultant to The finance department to the delivery of my 2018 Optim I was impressed I just purchased a Kia Optima from Mastria Kia. From the sales consultant to The finance department to the delivery of my 2018 Optim I was impressed with the professionalism and speedy work from all. I would highly recommend your next purchase of a car to be at this fine dealership. More

Excellent experience I recently purchased an optima at Mastria Kia. The sales agent Chad White was excellent and made me feel extremely comfortable. He was not pushy and l I recently purchased an optima at Mastria Kia. The sales agent Chad White was excellent and made me feel extremely comfortable. He was not pushy and listened to exactly what my needs were. The sales Manager Ray and finance manager Lauren were also excellent and made me feel right at home. Overall the experience was just simply excellent. I can't say enough about how helpful everyone was at Mastria Kia. I recommend them to anyone who is looking for a hassle free comfortable car buying experience. More

Great car buying experience! I had an excellent car shopping experience at Kia! It was hassle free and I never felt pressured...I would definitely recommend this dealership when p I had an excellent car shopping experience at Kia! It was hassle free and I never felt pressured...I would definitely recommend this dealership when purchasing a new car! More

Easy to deal with Went in to see a new Sorento and possibly a forte on lease. Adam Shultz and Ray Ng made it happen. Thanks to Adam for working around our schedule and Went in to see a new Sorento and possibly a forte on lease. Adam Shultz and Ray Ng made it happen. Thanks to Adam for working around our schedule and staying late to deliver our new cars. Overall great customer service. Can't wait for the new building hopefully it will be done by the first service visit. More

Teamwork I found the truck that I had been looking for online at Mastria Kia website. It had most everything I wanted at a GREAT price. Thomas Meritil was my s I found the truck that I had been looking for online at Mastria Kia website. It had most everything I wanted at a GREAT price. Thomas Meritil was my salesman. He was very, very easy to work with. We even worked out deal for a bedliner (which it didn't have at the time) and a delivery of the truck to my home on the Cape. Financing went fantastic with a better interest rat than my credit union offered me. I would ABSOLUTELY recommend Mastria Kia to my friends and family. What really got my attention was they way they all greeted me, asked me if I needed anything and communicated together to make my purchase virtually seamless and fast. More

Great Experience? First time purchasing a car. It was a very good experience they answered all my questions and helped me along the way. They were very honest and would First time purchasing a car. It was a very good experience they answered all my questions and helped me along the way. They were very honest and would definitely recommend. More

quick and easy. I had a good experience with Mastria Kia. We were on a tight time schedule and Adam and Lauren got the job done quickly and got us out the door with o I had a good experience with Mastria Kia. We were on a tight time schedule and Adam and Lauren got the job done quickly and got us out the door with our new Corolla in short time. If I had one criticism it would be the whole runaround with payments numbers that all dealerships put you through. I just want to see what my interest rate is and make my decision. This is the same at all dealerships so this is not aimed at Mastria Kia, its just a general observation. The price of the car was good. The value for my trade was good, the options for extended warranty etc were explained with no pressure tactics. Overall I am very happy. More

Quick and painless Tom Meritil made the car buying experience quick and painless. There was no pressure to run hard credit checks and he was very friendly and knowledgab Tom Meritil made the car buying experience quick and painless. There was no pressure to run hard credit checks and he was very friendly and knowledgable. After visiting previous dealers that were aggressive and borderline pushy, it was a breath of fresh air to work with Tom at Mastria Kia. I ended up buying a 2016 Impala LTZ for a great price. He made sure it was up to my standards before i picked it up, and i would recommend anyone looking for a new vehicle to ask for his help. More

No Worries Adam took me through the whole process of the car buying experience. At no time did I feel pressured. Dealership is in it's infancy, (kia,) so I Adam took me through the whole process of the car buying experience. At no time did I feel pressured. Dealership is in it's infancy, (kia,) so I can't speak to future experiences, but I found the temporary office to be quite comforting in size, without the usual dealership frenzy. Lauren was very personable and easy to work with on financing. I would be most happy to recommend this dealership. More

LACK OF CUSTOMER SERVICE PURCHASED A CAR ON SATURDAY TOLD IT WOULD BE READY MONDAY, CALLED THEM MONDAY WAS TOLD IT WOULD BE READY TUESDAY AND THEN MOVED TO THURSDAY - GUESS W PURCHASED A CAR ON SATURDAY TOLD IT WOULD BE READY MONDAY, CALLED THEM MONDAY WAS TOLD IT WOULD BE READY TUESDAY AND THEN MOVED TO THURSDAY - GUESS WHAT NOT READY ON THURSDAY ...STILL NO CAR - THEY HAD NO PROBLEM WITH TAKING MY MONEY OR NOT RETURNING MY PHONE CALLS. AWFUL AWFUL AWFUL More