Mastria Subaru

I’m usually not a fan of the car‑buying process, but Charles completely changed that for me. He listened, genuinely cared, and guided me through every step. I was so impressed by how helpful and support Charles completely changed that for me. He listened, genuinely cared, and guided me through every step. I was so impressed by how helpful and supportive he was. Alex the sales manager was supportive and helpful too. The entire experience ended up being positive, easy, and refreshingly stress‑free. More

Jadaice was great, he walked me through the different models, years and features I was interested in and helped me pick what was best. models, years and features I was interested in and helped me pick what was best. More

Quick and easy with no hassle I got the car I wanted with a good payment fast a good payment fast More

It was a very great experience, Charles our sales rep was very kind and knowledgeable and the manger was very polite . I highly recommend Mastria for a hassle free car purchase. The finance manager made th very kind and knowledgeable and the manger was very polite . I highly recommend Mastria for a hassle free car purchase. The finance manager made the financial part of the deal a great and personable experience. More

I wanted to purchase a new Forester. I went to Mastria Subaru of Raynham Ma. Product Specialist Bruce Grabert facilitated the purchase by introducing my wife and I to all the great featu I went to Mastria Subaru of Raynham Ma. Product Specialist Bruce Grabert facilitated the purchase by introducing my wife and I to all the great features of this vehicle. The process was fast and easy from choosing the color and options to the new registration plates and title. His knowledge of the vehicles and options made getting what we wanted in new SUV simple. During the process we were introduced to the team for finance, service and parts which made going to new dealership a happy experience. More

It was a great experience our sales person bruce was very helpful in getting us into our new ascent with no pressure it's moved quickly, so we could have it for the weekend amazing service helpful in getting us into our new ascent with no pressure it's moved quickly, so we could have it for the weekend amazing service More

After visiting several dealerships, Mastria Subaru stood out because of the people. Stacy started the experience off on a great note and was very helpful in getting an appointment made on short notice. Chri out because of the people. Stacy started the experience off on a great note and was very helpful in getting an appointment made on short notice. Chris makes you feel like family from the moment you walk in the door. Jadaice led the process and is extremely knowledgeable about all of the vehicles they have available. Jay took the time to get to know me and made an effort to understand what I was looking for and what I was hoping to steer away from before making recommendations. Jay gave lots of helpful information during the test drives (and now I just repeat everything he said when people ask me questions so they think I actually know what I’m talking about). There was never any pressure from Jay; just honest advice and great customer service. Jay stayed in constant communication throughout the entire process. The Service Department also did a fantastic job handling the registration and sticker. Everyone at Mastria was very friendly and personable and seemed to truly enjoy being at work. I recommend Mastria Subaru for anyone looking for a low pressure, professional, courteous car-buying experience that puts the customer first. More

If you had told me before I walked into the dealership that I would be driving home in a brand new 2026 Subaru Outback, I would have laughed. I wasn’t there to buy a car. I was there to help my cousin buy that I would be driving home in a brand new 2026 Subaru Outback, I would have laughed. I wasn’t there to buy a car. I was there to help my cousin buy hers. Then we test drove the Outback. I loved it so much that I asked if I could take one for a drive myself. One test drive later, I was buying a Subaru too. That was never the plan, and I can honestly say a huge reason it happened was because of Jadaice. From the minute we met him, he made us feel comfortable. He was friendly, personable, funny, and easy to talk to. He never came across as the stereotypical pushy salesperson. Instead, he took the time to get to know us, answered every question, and made the entire experience enjoyable. It felt like he genuinely cared about making sure we left happy, whether we bought a car or not. What impressed me the most was that he wasn’t just selling a vehicle. He was building trust. He listened to what I was comfortable spending and went back to finance more than once to advocate for a deal that worked for me. At no point did I feel pressured. I felt heard, respected, and valued as a customer. He was also managing two purchases at the same time, mine and my cousin’s, and somehow made both of us feel like we had his full attention. That takes patience, professionalism, and a level of customer service that is hard to find. The biggest compliment I can give Jadaice is this. He didn’t just sell me an Outback. He sold me on Subaru. I walked into the dealership with zero intention of buying a car, and I drove home in one because he made the entire process so positive and enjoyable. Jadaice is an incredible representative for Subaru. If this is what the future of customer service looks like, Subaru is in very good hands. If you’re shopping for a vehicle, do yourself a favor and ask for Jadaice. You’ll leave feeling like you were treated with honesty, respect, and genuine care, and you just might end up buying a car you never planned on buying, just like I did. More

We went to test drive the Ascent, and consider options for monthly payments, as well as to determine what the trade-in value of my Outback would be Jadaice and Alex worked with us to find the best fit and for monthly payments, as well as to determine what the trade-in value of my Outback would be Jadaice and Alex worked with us to find the best fit and we took home a beautiful blue Ascent a few days later! More

I highly Mastria Subaru for their amazing customer service! I’ve been bringing my Subaru Outbacks to Mastria for over 20 years and always been well taken care of by Rui, Jackie, Deb and Matt. The loan service! I’ve been bringing my Subaru Outbacks to Mastria for over 20 years and always been well taken care of by Rui, Jackie, Deb and Matt. The loaner car makes services seamless. When we recently decided to buy a new car, Jackie recommended talking to Bruce, whose knowledge helped us decide that the Forester Hybrid would be good match. Bruce was patient and we did not feel pressured. When I picked up the car, I received a full lesson on the features which was very helpful! Thank you! More