Mastria Subaru

If you had told me before I walked into the dealership that I would be driving home in a brand new 2026 Subaru Outback, I would have laughed. I wasn’t there to buy a car. I was there to help my cousin buy that I would be driving home in a brand new 2026 Subaru Outback, I would have laughed. I wasn’t there to buy a car. I was there to help my cousin buy hers. Then we test drove the Outback. I loved it so much that I asked if I could take one for a drive myself. One test drive later, I was buying a Subaru too. That was never the plan, and I can honestly say a huge reason it happened was because of Jadaice. From the minute we met him, he made us feel comfortable. He was friendly, personable, funny, and easy to talk to. He never came across as the stereotypical pushy salesperson. Instead, he took the time to get to know us, answered every question, and made the entire experience enjoyable. It felt like he genuinely cared about making sure we left happy, whether we bought a car or not. What impressed me the most was that he wasn’t just selling a vehicle. He was building trust. He listened to what I was comfortable spending and went back to finance more than once to advocate for a deal that worked for me. At no point did I feel pressured. I felt heard, respected, and valued as a customer. He was also managing two purchases at the same time, mine and my cousin’s, and somehow made both of us feel like we had his full attention. That takes patience, professionalism, and a level of customer service that is hard to find. The biggest compliment I can give Jadaice is this. He didn’t just sell me an Outback. He sold me on Subaru. I walked into the dealership with zero intention of buying a car, and I drove home in one because he made the entire process so positive and enjoyable. Jadaice is an incredible representative for Subaru. If this is what the future of customer service looks like, Subaru is in very good hands. If you’re shopping for a vehicle, do yourself a favor and ask for Jadaice. You’ll leave feeling like you were treated with honesty, respect, and genuine care, and you just might end up buying a car you never planned on buying, just like I did. More

We went to test drive the Ascent, and consider options for monthly payments, as well as to determine what the trade-in value of my Outback would be Jadaice and Alex worked with us to find the best fit and for monthly payments, as well as to determine what the trade-in value of my Outback would be Jadaice and Alex worked with us to find the best fit and we took home a beautiful blue Ascent a few days later! More

I highly Mastria Subaru for their amazing customer service! I’ve been bringing my Subaru Outbacks to Mastria for over 20 years and always been well taken care of by Rui, Jackie, Deb and Matt. The loan service! I’ve been bringing my Subaru Outbacks to Mastria for over 20 years and always been well taken care of by Rui, Jackie, Deb and Matt. The loaner car makes services seamless. When we recently decided to buy a new car, Jackie recommended talking to Bruce, whose knowledge helped us decide that the Forester Hybrid would be good match. Bruce was patient and we did not feel pressured. When I picked up the car, I received a full lesson on the features which was very helpful! Thank you! More

Bruce grabert and mastria Subaru HIGHLY recommended! 10000/10 service every time! They are an amazing dealership!! 10000/10 service every time! They are an amazing dealership!! More

Purchasing my 2026 Subaru Crosstrek at Mastria Subaru was the best experience I’ve ever had purchasing a vehicle. Working with Jadaice, Husan, Chris and Andrew, was wonderful. I found each of them to be ver the best experience I’ve ever had purchasing a vehicle. Working with Jadaice, Husan, Chris and Andrew, was wonderful. I found each of them to be very professional and customer oriented. Absolutely no pressure from the time I walked in until the time I picked up the vehicle. I really appreciated that! I drove out of the dealership with the exact vehicle I wanted and they took care of everything for me, from the financing to getting my plates, registration, sticker and a personal tutorial of the vehicle. I would highly recommend Mastria Subaru for anyone looking for a Subaru. I’m glad I stopped in that day! More

Bruce and Alex got me into a new Subaru Forester Hybrid quickly after an accident. quickly after an accident. More

We bought our car from them yesterday and it was a very pleasant experience. Stacy, Chris, Jadaice, and Hasan were an amazing team and we felt well cared for throughout the process. Jadaice was wonderful t pleasant experience. Stacy, Chris, Jadaice, and Hasan were an amazing team and we felt well cared for throughout the process. Jadaice was wonderful to work with and helped us pick the vehicle that was right for us. More

My salesman Jadice Barbosa was very professional and courteous. He was very knowledgeable and helpful all throughout my experience at this dealership. I would highly recommend him and this dealership! courteous. He was very knowledgeable and helpful all throughout my experience at this dealership. I would highly recommend him and this dealership! More

I approached this dealership with as much suspicion as I could hold as a generally kind and trusting human and every step of getting a new car and trading in my vehicle was a delight with these folks. I could hold as a generally kind and trusting human and every step of getting a new car and trading in my vehicle was a delight with these folks. I felt truly seen and supported and like they had my best interests in mind, which feels insane to write about buying and selling a used car, but here I am doing just that. Competitive pricing and great deals up front. Handed the CarFax as a first step upon walking into the dealership. Jay, a delightful sales rep wasnt paid on commission so he just wanted me to get a great car at a great deal and he listened to my interests and asks openly and responsively. Alex who evaluated my trade and supervised the sale was kind, charismatic, straight forward, and most importantly, gave me an honest and competitive trade in value with out me having to haggle. Hasan who worked the financing of the vehicle was a delight and a direct representation of the dealership working to give the best they could to my needs. I came in with a competitive low rate car loan from USAA, but I wanted my and fiancee's name on the title. When finalizing all things they couldn't beat the rate of my USAA loan, but when they discovered USAA couldn't let me do a dual title with how the loan was under my name, he worked with his supervisors to reduce the total cost of the vehicle to make the numbers work with a loan from their federal credit union ultimately beating USAA's rate and getting both of our names on the loans and title. Hasan was also open and honest about warranties and gave us coverage for what we needed at low rates. Truly above and beyond all around. I am thankful I came. More

I recently purchased a 2026 Impreza and my salesman Jadaice was very professional and pleasant. He took time to explain all the new options that I might want to have and even after purchasing said he w Jadaice was very professional and pleasant. He took time to explain all the new options that I might want to have and even after purchasing said he would be willing to assist me again with questions or concerns if I had I could reach out to him. More