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Mastria Subaru
Raynham, MA
891 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 29, 2021
Had a great experience with Mastria Subaru! Alex was very helpful in getting me the exact vehicle I was looking for and the whole process was very smooth. So happy with my purchase, definitely recommend. helpful in getting me the exact vehicle I was looking for and the whole process was very smooth. So happy with my purchase, definitely recommend. More
by Tegan Fleishman
Employees Worked With
Alex Sierra
November 29, 2021
Great customer service! Love my Subaru Outback. My saleswoman Jwana was extremely helpful and super nice! Excellent service dept. The manager Jimmy Plausse is always very knowledgeable and friendly ev saleswoman Jwana was extremely helpful and super nice! Excellent service dept. The manager Jimmy Plausse is always very knowledgeable and friendly every time I visit. More
by Melsmith730
Employees Worked With
Jwana Boutros , Jimmy Plausse, Gordon St. Yves
November 29, 2021
We needed a new car after an unfortunate purchase from Advanced Auto Sales in North Attleboro. Having been treated well by Bruce at Mastria during our last auto purchase even after we did not buy from Advanced Auto Sales in North Attleboro. Having been treated well by Bruce at Mastria during our last auto purchase even after we did not buy from him, we thought we would try again. We should have just purchased from Mastria the first time. Bruce, Rui, and Husan could not have been more helpful or more wonderful to work with. They not only got us a great car, but also helped us get out from under the xxx we got from the other dealer. We would whole heartedly recommend them. They have our business going forward. More
by Barry
Employees Worked With
Bruce Grabert, Rui Medeiros, Husan Sarikov
November 26, 2021
I waited a few weeks for my car and it was worth the wait. Jwana gave me an eta and the car showed up in that time frame. I got a beautiful Subaru and Jwana helped me with all the technology. She was pa wait. Jwana gave me an eta and the car showed up in that time frame. I got a beautiful Subaru and Jwana helped me with all the technology. She was patient with me and helped me set up remote start on my phone. Which is amazing. Thank you. Too kind More
by Janie
Employees Worked With
Jwana, Tony, Dave
November 17, 2021
I would recommend that if anyone needs a new car they go to mastria Subaru and ask for the salesman Bruce. He is an amazing guy and cares greatly about his customers. He went above and beyond to get me into to mastria Subaru and ask for the salesman Bruce. He is an amazing guy and cares greatly about his customers. He went above and beyond to get me into a cheaper vehicle and I couldn’t be more happy. More
by Alyshalmedeiros
Employees Worked With
Bruce
November 12, 2021
I have been a customer of Mastria Subaru for many years. When it became clear it was time to replace my 2010 Legacy, I decided to go with a pre-owned vehicle. Alex Sierra could not have been more helpful. When it became clear it was time to replace my 2010 Legacy, I decided to go with a pre-owned vehicle. Alex Sierra could not have been more helpful. He really listened to what my car needs were, and found me the perfect car. There was never any of the pressure or game-playing that often accompanies the car dealership experience. Alex was personable and kind, and totally knowledgeable. I would totally recommend Mastria if you're in the market for a car, and don't forget to ask for Alex! More
by Ginny M
Employees Worked With
Alex Sierra
November 07, 2021
I tend to leave most car dealerships feeling I need to shower; sleazy guys trying to take my money and unwilling to listen to my needs. We ended up at Mastria Subaru hoping to replace a car that had been shower; sleazy guys trying to take my money and unwilling to listen to my needs. We ended up at Mastria Subaru hoping to replace a car that had been 'totaled' in a near-fatal accident that had left my wife and shaken but alive. I fully expected the trauma of the accident to continue through the process of trying to replace our car. Nothing could be further from the truth. At Mastira we had found an exact replacement for our vehicle -- same model, same features, even the same color, fair price. Our trouble was that our insurance company wanted us to accept that the "fair market value" of the vehicle was thousands of dollars less than what it would cost to replace it -- even though the accident was in no way our fault. Our sales agent Bruce not only listened carefully to what we needed, he worked tirelessly with us to make sure the new vehicle would be safe and solid, and then to help us argue to the insurance company that this was a fair price and a reputable, honest dealership. In the end the insurance company agreed. Yesterday we drove our 'Lazarus' off the lot, fully paid for by the insurance settlement and with the kind best wishes of Bruce and the other staff at Mastria who had become involved in our quest. The dealership is a full hour from our home, but it may be the only dealership to which I will ever turn in the future. Ask for Bruce. I have him on my 'speed dial.' More
by sJim and Lynne
Employees Worked With
Bruce Graebert
October 31, 2021
Had a great experience with Jwana, Husan and Tony. They were very helpful in getting me into the car I wanted as well as working with me on my trade in! Very impressed by them and I visited many dealers be were very helpful in getting me into the car I wanted as well as working with me on my trade in! Very impressed by them and I visited many dealers before them. Thanks again guys! More
by Mfdgriff32
Employees Worked With
Jwana, husan, Tony
