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864 Reviews of Mastrovito Hyundai - Service Center
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Verified Customer
January 10, 2024
The staff is very efficient and made it easy to do business.Would refer them to others for sure. business.Would refer them to others for sure. More
by podhlem53
January 10, 2024
Courteous met us at the door and walked you through registration and to the waiting room. Kept you informed on what’s going on and how long it would be. registration and to the waiting room. Kept you informed on what’s going on and how long it would be. More
by roccoz1228
Employees Worked With
Other Employees :
ZACH BUDWAY
January 10, 2024
Zach was great. Just like everyone else at this dealership. If you buy a Mercedes, BMW, Volvo, Porsche, you’d expect to be treated like royalty. You wouldn’t expect Just like everyone else at this dealership. If you buy a Mercedes, BMW, Volvo, Porsche, you’d expect to be treated like royalty. You wouldn’t expect the same level of service, and considerate people from Hyundai. But that is exactly how I feel when I am at Mastrovito. Great group of folks…I am really impressed. And very grateful for the attention the staff gives us! More
by tomantonoff2
Employees Worked With
Other Employees :
ZACH BUDWAY
January 09, 2024
It's always a delight to walk into Mastrovito to get maintenance done on my vehicle. Promptness and professionalism seem paramount to this dealership, and has been exemplified every time I go in, parti maintenance done on my vehicle. Promptness and professionalism seem paramount to this dealership, and has been exemplified every time I go in, particularly by Braelynn. More
by m
Employees Worked With
January 08, 2024
I sent you an email. I feel that my experience was a joke. Promise to "get back to me" was never kept. Ally was rude, raised her voice and over talked my son....acted as I feel that my experience was a joke. Promise to "get back to me" was never kept. Ally was rude, raised her voice and over talked my son....acted as if she knew how to install running boards better than my son who has done it many times. Our whole day was spent at your facility for what we were told would be 2 1/2 hours tops and by your own employee's admission, the service tech scheduled to install my new running boards did NOT know how to do them and another tech had to be called in. This was only one issue that day. I work specifically with the public and if I ever spoke to someone the way Ally did, then told them I would "be right back" only to let them watch me walk around the building and never come back to let them know what was happening, and then let weeks go by without so much so much as any type of a follow up...text, email, phone call, nothing...I would not expect to have my employment any longer. Zach was good and did what he could, my salesman, Balman was off that day but was called about the other issues I believe. What started out as a fun buying experience turned sour very quickly and I can't believe I have not heard a single word from Mastrovito except for you wanting ME to complete YOUR survey. More
by KARENMC1952
Employees Worked With
ZACH BUDWAY
January 05, 2024
Awesome Staff Great Service Staff is always friendly and welcoming. And I love the chocolate chip cookies and welcoming. And I love the chocolate chip cookies More
by Joelmason2018
Employees Worked With
January 04, 2024
Never disappointed with my experience at Mastrovito. Braelynn personifies the dealership's dedication to customer service and satisfaction. Braelynn personifies the dealership's dedication to customer service and satisfaction. More
by arathbu1
Employees Worked With
January 04, 2024
Staff are super friendly and akways greet with a smile. Wait time for service is short to average. I have never been disappointed. Wait time for service is short to average. I have never been disappointed. More
by Tamalli
January 04, 2024
I love this place, it is a great dealer and I plan to do all my service and business here. all my service and business here. More
by rdurgan1
Employees Worked With
Other Employees :
ZACH BUDWAY
